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Longo Toyota

El Monte, CA

4.8
5,202 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,202 reviews

July 18, 2025

Austin was very communicative and helpful. Sadly the first lady that made my appointment had a misunderstanding with one service I was asking for. But the Second Lady that called to confirm my More

by Egamez.edd
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Longo Toyota responded

Thank you for your feedback and for taking the time to share your experience with us! We're glad to hear that Austin was communicative and helpful, and that your overall service visit turned out to be a great experience. We also appreciate your patience regarding the initial misunderstanding with the appointment and are happy the follow-up call helped clarify everything, including pricing and coupons. We're also pleased to hear that Brian, our shuttle driver, made a positive impression with his friendliness and great driving. We'll be sure to pass along your kind words to both Austin and Brian. We value your business and look forward to welcoming you back next time! Team Longo

July 18, 2025

Lizette is so patient and was very compassionate to me and my daughter. Lizette helped us purchase the perfect vehicle to fit both of our needs. More

by Brynbeagle
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Longo Toyota responded

Thank you so much for sharing your experience! We're glad Lizette was patient and compassionate while helping you and your daughter find the perfect vehicle. We appreciate your kind words and are happy to have been part of your journey. Team Longo

July 18, 2025

Sam Ng is hands down the best service advisor I’ve ever worked with. He knows what he’s doing and always takes the time to explain exactly what’s needed and why. He truly cares about his customers and want More

by Yellowmamba
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ng
Jul 18, 2025 -

Longo Toyota responded

Thank you so much for taking the time to share your experience with us on DealerRater! We truly appreciate your kind words and are thrilled to hear that you had a positive visit. Your feedback means a lot to our team, it motivates us to continue delivering exceptional service to every customer who walks through our doors. Team Longo

July 17, 2025

Great experience we did not run into any problems. Issac was a great sales professional. More

by jdrink98
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Longo Toyota responded

We're humbled to have been selected to handle your auto care needs and we'll make sure Isaac receives a copy of this post, it's certainly going to make his day. Enjoy what you drive - Team Longo

July 16, 2025

Michael was super helpful, I have been working with him since February. He answered all my questions along the way and when my plan changed and I needed the vehicle ahead of schedule he found me one in les More

by emailtony92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Longo Toyota responded

Thank you for sharing your experience! We're so glad to hear that Michael was able to support you every step of the way and quickly adjust when your plans changed. It's great to know he could get you into a vehicle so quickly. We appreciate your feedback and hope you're enjoying your new ride! Longo Toyota

July 16, 2025

This is the best Longo Lexus dealer in the US and one of the best services. More

by Cl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Vivian​​​​ Tan
Jul 16, 2025 -

Longo Toyota responded

Thank you for your trust and kindness - Team Longo

July 16, 2025

The hours available for car services are customer friendly when having to juggle work and other commitments. More

by l.soliztorres
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Longo Toyota responded

Thank you for your feedback! We're glad to hear that our service hours have been convenient for your busy schedule. We understand how important flexibility is, and we’re happy to support you in balancing work and other commitments. Team Longo

July 16, 2025

Great service very helpful they make the process super easy definitely recommend this dealership thank you More

by OrnelasJimmy2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Longo Toyota responded

Thank you so much for the kind words! We're glad to hear that you found the process easy and our team helpful. We truly appreciate your recommendation and look forward to helping you again in the future! Longo Toyota

July 16, 2025

Very helpful, always keeping up with any updates on your car. Definitely would be going back with him for my future car appointments. More

by Carlospt25
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Longo Toyota responded

Thank you for your kind words and for placing your trust in our service team. We're glad to hear that you had a positive experience and that you felt well-informed throughout the process. We look forward to assisting you with your future car appointments. Team Longo

July 15, 2025

Vincent was very nice and helpful. Highly recommend going to him for your next car. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Vincent Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Longo Toyota responded

Thank you for your kind words! We're so glad to hear that Vincent was able to assist you and make your experience a positive one. Your recommendation means a lot to us, and we truly appreciate you taking the time to share it. Enjoy what you drive - Team Longo