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Longo Toyota

El Monte, CA

4.8
4,836 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,836 reviews

June 30, 2024

Very happy they finished well before promised time. Also helped me how to properly use the steering wheel controls for all the settings More

by Guggi2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Longo Toyota responded

We're happy knowing your service visit @ Longo Toyota went well and please hurry back

June 30, 2024

Great Service! Would highly recommend. Service advisor kept be informed throughout entire process. Will be coming back again. More

by sel
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Longo Toyota responded

We cannot wait to share this posting with Alex and the service team @ Longo Toyota - Thank you for the shout out

June 30, 2024

Came in with no appointment and was very quick and great service thank you so much More

by zitroomar27
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Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Longo Toyota responded

Happy Monday and THANK YOU for the smile your posting has brought all of us @ Longo Toyota - Make it a great day!

June 29, 2024

Mike Markarian and Robert Hofmann were amazing! BEST SERVICE! Thank you for all your help and patience. More

by Jack Kayajian
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Robert Hofmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khatera Hassan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Markarian was 5 STARS! The best!
Jul 01, 2024 -

Longo Toyota responded

Congratulations from all of us @ Longo Toyota Mr. Kayajian and welcome to the Longo family

June 29, 2024

Longo has a great team and provided me with great communication to keep me informed of the shipments from Japan. Though the necessary paperwork was numerous, the team got me through it. Lizette Veg More

by b-h
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Eroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Tan (?)
Jul 01, 2024 -

Longo Toyota responded

Thank you for such a kind posting on DealerRater and Happy July BH. We're humbled to serve you and please enjoy what you drive.

June 28, 2024

I like this dealer because they give a wonderful service and the people is very nice they explain to you anything you need and give you all the information in many idioms because they have very diversity of More

by vcorream2015
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Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Jun 28, 2024 -

Longo Toyota responded

We're humbled to serve you @ Longo Toyota

June 27, 2024

Good service and helpful, provided free rental car. The only thing is the pick up service the counter lady presented not friendly More

by Kangkatie
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Longo Toyota responded

Thank you for letting us know about your most recent service visit @ Longo Toyota and your viewpoint will be shared with our service management team.

June 27, 2024

Excellent service and very helpful. We had many questions and they were all answered quickly and throughly. More

by .....
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Longo Toyota responded

Thank you for allowing Longo Toyota to answer and and all questions you may have had during your sales experience. Please call us if you need us, we're alway here to listen.

June 26, 2024

Top notch. The place is like a well oiled machine. I am happy with every visit. More

by richiecommando
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota Service Center and delighted your visit went well. Hurry back

June 26, 2024

It has timely processing, but has delayed more th 30 minutes finish work .other then that everything is o.k. More

by alany@sblglobal.net
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Longo Toyota responded

Thank you for your viewpoint (time) and helping us be a better ran dealership today and for the future | success of Longo Toyota.

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