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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

February 18, 2021

We bought our Rav 4 Hybrid during the crazy Presidential sales weekend. Longo was packed, but Sheri was beyond excellent. She patiently explained all of the warranties, the various electrical functions, sh More

by redmatt8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Robles(?) in Parts. Tremendously knowledgeable and patient. Top quality salesperson., Sheri Jiang
Feb 18, 2021 -

Longo Toyota responded

My name is Kary Loefler, Guest Relations Director for Longo Toyota. I wanted to take this moment to thank you for your kind words about Sheri and Elise and Longo's very fortunate to have them on our team. It's certainly one thing, which separates us from the competition, is our people. Make it a great day and enjoy what you drive - Kary

Feb 18, 2021 -

redmatt8 responded

Hi Kary! Matt Scanlon here. Our entire experience at Longo Toyota has been awesome. Thank you! Also, I sent in a Written review complimenting Isaac Banos yesterday. Have you received it?

February 18, 2021

Ashley was one of the smarter people in the industry, courteous, friendly and mostly easy going vs all wound up like some people. Would definitely recommend her and Longo for any purchase. More

by Counterpartcary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Longo Toyota responded

Wow - what an awesome review on DealerRater about your visit to Longo Toyota and with Ashley. Thanks again, for the shout out and entrusting us with your car care needs. - Team Longo

February 18, 2021

Longo Toyota is our first choice when we purchase or lease.Their high level of customer service and satisfaction is keeps us coming back and is also the reason we refer our family and friends whenever t More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Longo Toyota responded

Hi Jennifer - Longo is honored to be your "First Choice" dealer and we certainly appreciate your efforts in recognizing one of our team members, Fred. Enjoy what you drive - Team Longo

February 17, 2021

Toyota’s service is great ! Raymond Perez is great salesman. He helped us bought good vehicle . We will come back again for next vehicle in the future. Thanks More

by tctruong1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota and Raymond with your car care needs. Make it a great day and stay safe - Team Longo

February 17, 2021

I have had two vehicles leased at Longo Toyota through Arina. She has been exceptional. Arina was patient, honest and knowledgeable. I keep coming back to Longo because of her. More

by Djrt1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Feb 17, 2021 -

Longo Toyota responded

Welcome back to Longo Toyota DJRT1983 - We're very honored you remember us and it really does showcase how much you enjoy the Toyota brand. Have a wonderful rest of the week and keep spreading the word about Longo | Arina we can never have enough business. Team Longo

February 17, 2021

Purchased my second car from Longo Toyota and the experience is amazing. Quick paperwork and car is delivered in excellent condition. Also recommend internet sales !! More

by Davidslee9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heecher Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fearn
Feb 17, 2021 -

Longo Toyota responded

Good Morning & Welcome back to Longo Toyota. Delighted to read of the caring attention provided by Heecher and David - Hope to see you again when you're ready for your 3rd Toyota. Stay safe - Team Longo

February 17, 2021

I had a great experience working with Arina! She is very professional, communicative and a pleasure to do business with. Highly recommend her for purchasing a vehicle. More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Feb 17, 2021 -

Longo Toyota responded

Thanks Eric for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members, Arina. Make it a great day and enjoy what you drive.... Team Longo

February 16, 2021

Service person was great with strong customer service passion and hospitality. Hopefully on time service next time though I understood busy schedule on weekend. Too many staff on site but were they effic More

by pbrightner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Santos
Feb 16, 2021 -

Longo Toyota responded

We appreciate your feedback about your visit @ Longo Toyota with Kayla Santos. Due to the anonymity of DealerRater, we invite you to contact us to discuss any pending question you may have. Kary Loefler our Guest Relations Director can be reached at 626.580.6057 or kary.loefler@longotoyota.com " Too many staff on site but were they efficiently assigned or working?" Look forward to hearing back from you and make it a great day - Team Longo

February 16, 2021

Great dealership and great people. No other place like Longo. My service is always fast and I trust their team members to provide excellent service every time More

by Maryzuniga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Longo Toyota responded

Thank you for such a warm-hearted review about your visit to Longo Toyota. I'm delighted to read of the caring attention provided by Bruce and the service team. Make it a great day and hurry back! Team Longo

February 16, 2021

Very nice and very professional. Very knowledgeable about the car price was really Reasonable and gave me a good deal. I would highly Recommend going there and talking to Cassey! More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Longo Toyota responded

Glad to read your visit to Longo was a wonderful experience. Enjoy what you drive and welcome to the Longo Family!

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