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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

February 20, 2021

Stopped by earlier and there was no line, Daniel Lopez helped me out and got me in and out. Thank you Longo, great service t More

by samuelcortez1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
Feb 22, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota. Stay safe and hurry back! Team Longo

February 20, 2021

I had a great experience purchasing my first crossover vehicle with Juan Maldonado. He answered all of my questions and was very quick to handle all of the paper-work. He has excellent communication skill More

by J.Cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Longo Toyota responded

CONGRATULATIONS on your first Crossover vehicle - nice job and honored you've chosen Longo Toyota | Juan to handle your car care needs. Stay safe and enjoy what you drive. Team Longo

February 20, 2021

We had to wait about 15-20 minutes because all the sales representatives were busy, however the wait was well worth it because we got Ashley! Ashley was very personable right away, she was also very profes More

by jeaniewhited
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for your patience during such a busy time at our dealer & delighted to read of the caring attention provided by Ashley. Her guests are very important to her and happy you were able to witness this first hand. Have a wonderful rest of the week and welcome to the Longo Toyota family. Team Longo

February 20, 2021

We had a great experience with our sales person, AshleyMixco. She was very informative, professional and very friendly. it was a very smooth and simple process in purchasing the vehicle. We will a More

by Italianpalmieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Ashley with your car care needs. Enjoy what you drive and please stay safe. Team Longo

February 19, 2021

Took my Toyota Miri for regular service, after leaving the dealership, the gas and the break pedals failed on the freeway and I was about to crash badly, till I managed to stop on the shoulder, I was abou More

by Hanaa dorgham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayla Santos
Feb 23, 2021 -

Longo Toyota responded

We never want our guests to leave the dealership with any vehicle concerns. We are thankful you weren't harmed. Thank you for allowing Longo the opportunity to inspect the vehicle. Our management team is working with our technicians closely to verify what caused this issue. We will continue to be in contact with you regarding our findings. Team Longo

February 19, 2021

Always reliable and great service. The wait time was way too long and not what I was told over the phone but Overall great job More

by 5casas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Longo Toyota responded

Happy Friday and thank you for the shout out on DealerRater. Have a safe weekend and we will see you back at Longo Toyota in another 5K or 6M - Take care!.

February 19, 2021

I have been going to Lomgo for the last few years to get maintenance on my truck. Staff and managers at the service repair center are always helpful and always right on top of my needs. More

by Jorozco90067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Feb 19, 2021 -

Longo Toyota responded

Thank you for such a kind-hearted review on DealerRater about your visit to Longo Toyota - it certainly has made our day. Stay safe and enjoy your weekend... Team Longo

February 19, 2021

Definitely ask for Arina Romanovskaya if you go to Longo Toyota to buy or lease a car! She is very knowledgeable, friendly, and goes the extra mile. I bought a new Prius Prime during Toyotathon at the e More

by LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Feb 19, 2021 -

Longo Toyota responded

CONGRATULATIONS on your beautiful Prius Prime from Longo Toyota and what an awesome testament, of how much Arina's guests mean to her. Enjoy what you drive and don't forget to look us up when you're ready for your next Toyota. Make it a great day and enjoy what you drive. Kary Loefler Guest Relations Director

February 18, 2021

Lets face it....buying a new car / working with car sales(wo)men is a frustrating experience. All the tactics can be overwhelming. This wasn't the case with Arina! She was efficient, informative & ab More

by Mdnguyen77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Feb 18, 2021 -

Longo Toyota responded

Thank you so much for the 5 star DealerRater review on Longo Toyota | Arina - We know you have many choices when selecting a brand | dealer and honored you've chosen Longo to handle your car care needs. Make it a great day and enjoy what you drive. Team Longo

February 18, 2021

I am a lifelong Toyota owner and I always service my vehicle at Longo Toyota even though I live an hour away from the dealership. They provide excellent service and are some of the friendliest employees More

by brettduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Longo Toyota responded

Good Afternoon and boy does Longo LOVE having guests that are "Lifelong Toyota Owners" We know you must pass a handful of dealership on the way to Longo and honored, you take that drive to come and see us - that's amazing, honestly THANK YOU! Please stay safe and hurry back - Kary Loefler - Guest Relations Director

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