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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

March 06, 2021

Jose is personable and professional. I felt I was in great hands ...this is our 6th car at Longo, but our first used car. I am so happy everyone will know within shouting distance how great Jose is and More

by Lisafuruto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Longo Toyota responded

You're always in great hands @ Longo Toyota and delighted to read that you witnessed this first hand with Jose Del Solar. You're experience at Longo is very important to us. Make it a great day and thank you for coming to Longo

March 06, 2021

Real good service very helpful and. Very happy with my car.will recommended Longo Toyota to other people or family members.I can not say enough about Sam's service. THANK YOU SAM. More

by al173abn@me
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Longo Toyota responded

From all of us at Longo Toyota - THANK YOU so much for entrusting us with your car care needs. Make it a great day and please stay safe - Team Longo

March 05, 2021

Ms. Mixco was very pleasant very easy to speak with she listened to everything that I requested in regards to the vehicle that I wanted I would recommend to her for any one of my friends or family More

by jdmopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Longo Toyota responded

Happy Friday JD Mopkins - Delighted to know that Ashley and the team @ Longo Toyota took wonderful care of you. Have a wonderful weekend and enjoy what you drive. Team Longo

March 04, 2021

Sam was very helpful in putting us at ease and explaining things to us about the camry we bought.I would recommend Long toyota to anyone Thanks Sam. More

by al173abn@me
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Longo Toyota responded

Thank you so much for this 5-star DR review and appreciate you entrusting Longo Toyota | Sam with your car care needs. Stay safe and enjoy what you drive - Team Longo

March 04, 2021

Daniel Very helpful ,nice service and very honestoffer Daniel Very helpful ,nice service and very honest offer competitive prices. Complimentary pick up and drop off,fast service. Service room very cl More

by omsin1587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Mar 04, 2021 -

Longo Toyota responded

Thank you for taking the time to share your visit to Longo on DealerRater. Make it a great day and please stay safe. Team Longo

March 04, 2021

Longo has become too digitally complicated for its own good. Wait times are long. Porters got my interior dirty. Moved mirrors. No regard or respect. More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew McCarty
Mar 04, 2021 -

Longo Toyota responded

Good Afternoon Daniel. We're sorry to read that we did not deliver the sort of service that you've come accustom to and should continue to receive while visiting our service department. Because your voice and experience is important to us and due to the anonymity of DR, I have no way of researching your visiting thoroughly. I can be reached at 626.580.6057 or kary.loefler@longotoyota.com. I look forward to hearing back to you. Kary Loefler Guest Relations Director

March 04, 2021

Juan worked diligently with me and helped me find the car I needed. Very professional and overall great experience. Would definitely recommend to people I know More

by diegoescobedo22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for taking time out of your day to share your experience on DealerRater. Delighted to read of the caring attention the team @ Longo Toyota provided during your visit. Make it a great day and welcome to our family - Team Longo

March 03, 2021

David Liu, Rude and dishonest to me. No respect at all. I don’t want to contact him any more. I didn’t contact him at all after the lease. More

by Jackzhai82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Liu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Longo Toyota responded

We're sorry to read of your dissatisfaction - Was this a recent transaction with David Liu? We're unable to pull up your information in our data base for 2021. Because we take comments such as this, very seriously, I would like to speak with you directly so I may begin my research. Please feel free to contact me directly at 626.580.6057. I look forward to hearing back from you Kary Loefler Guest Relations Director

March 01, 2021

The service was professional and the experience was pleasant. The salesman was very personable, the contract person was very thorough and, the cashier was very helpful. More

by Jmfons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Reano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Longo Toyota responded

Thank you for the kind words you've mentioned in your DR review about your visit to Longo. We never want you going anywhere else for your car care needs. Welcome to our family - Team Longo

March 01, 2021

Sales Rep, Ken Tang was super helpful and ensured I had best deal. Before going to Longo, I checked numerous other dealerships and Longo offers the best price with the most Inventory. I'm very happy with m More

by moni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tang
Mar 01, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Ken Tang with your car care needs. You're going to love your Prius. Make it a great day and Team Longo

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