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Longo Toyota

El Monte, CA

4.8
5,051 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,051 reviews

March 18, 2021

Cassey is the MAN! I was referred by a family member who’s known Cassey forever! He waste no time, fast and easy! It was my very first experience purchasing a new car out of the dealership, it went so s More

by Itsmeems.88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Longo Toyota responded

Welcome to Longo Toyota and happy to read, of the caring attention provided by Cassey, during your visit to our campus. We're very honored to have been referred by a family member, it honestly means so much to our company. Enjoy what you drive and remember you're always in good hands with Longo. Make it a great day!

March 18, 2021

Juan is friendly and easy to talk to. I thank him for explaining everything to me step by step and helping me get my first car. More

by JorgeMartinez
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Longo Toyota responded

Happy Friday and THANK YOU for the shout out on DealerRater. Glad to read of the caring attention provided by Juan and the team @ Longo Toyota. Make it a great day and enjoy what you drive

March 18, 2021

I felt really comfortable and was very informed about the vehicle I was interested in. Thank you Ruben Cardenas for your help and making me feel good about the car I chose. It was a nice clean environment an More

by Destinymcastaneda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota | Ruben. Everyone at Longo works very hard, every day to ensure our guests feel comfortable in their interaction with our company and delighted, that you were able to witness this first hand. Enjoy the rest of your week and welcome to the Longo Family. Kary Loefler | Guest Relations Director.

March 17, 2021

Please realize the importance of having a professional and kind employee like Ruben. He answered all my questions and was willing to help sincerely. He went above and beyond when it came to meeting my nee More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Longo Toyota responded

Thank you Cynthia for sharing your visit to Longo Toyota | Ruben on DealerRater. We're very fortunate to have Ruben on our team. He's certainly one of the many reasons why Longo is Longo - Enjoy what you drive and thank you again, for being part of the Longo Family - Kary Loefler | Guest Relations Director

March 17, 2021

Honest quality work done in a timely mannor. Good service. Answers questions clearly, and keeps me updated while waiting. Reviews the work done to make sure I have no questions. More

by N6JAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Longo Toyota responded

What an awesome DealerRater review about your visit to Longo Toyota | Alex - Thank you for the shout out! Make it a great day, enjoy the rest of your week and hurry back - Team Longo

March 16, 2021

Arina made a potentially stressful experience completely relaxed (and even enjoyable!). My husband made initial content over the phone and she texted him a photo of the exact RAV4 we were looking for. She a More

by stephmonroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Mar 16, 2021 -

Longo Toyota responded

Thank you so much for this wonderful review on DealerRater and delighted to read of the caring attention provided by Arina and the team @ Longo Toyota. Enjoy what you drive and keep spreading the word, we can never have enough business. Team Longo

March 16, 2021

This dealership did not get this big by giving bad service. I have never encountered bad service here. Always great! I definitely be coming back. More

by norenfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Longo Toyota responded

Thank you so much for this kind DealerRater review about your experience @ Longo Toyota

March 15, 2021

Noli Evangelista is a great service manager. Very helpful, explain the process and follow up how the service was. Excellent and exceptional service. Great dealer. More

by Eoc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Noli with your servicing needs - Please stay safe and hurry back.. Team Longo

March 15, 2021

This is where I always get my cars whether lease or buying. Lizette was great and very attentive. The price on my new lease was about the same as my old one. I definitely will come back again. More

by Christine.huang9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Longo Toyota responded

Welcome back Ms. Huang and delighted to read that Lizette continues to showcase, how important you are as our guest @ Longo. Enjoy what you drive and keep spreading the word about Longo \ Lizette, we can never have enough business. Team Longo .

March 15, 2021

Arina is awesome! Best sales rep I’ve had in a long time. I would highly recommend Arina for your sales representative if you’re in the market for a new vehicle. She always followed up and provided status More

by Kurbs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Mar 15, 2021 -

Longo Toyota responded

Happy Monday and congratulations on your new Toyota. I couldn't agree with you more about Arina, she's certainly one of the many reasons why Longo is Longo. Enjoy what you drive and thank you again, for being part of the Longo Family - Kary Loefler - Guest Relations Director

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