Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
4,835 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,836 reviews
July 09, 2024
Always a good experience at Longo. Have been a customer for nearly a decade and they always take care of me. Appreciate the for services and staff, especially Mandi Davis. She’s awesom Have been a customer for nearly a decade and they always take care of me. Appreciate the for services and staff, especially Mandi Davis. She’s awesome, always a great positive attitude and extremely knowledgeable and helpful. More
by Ilo
Employees Worked With
July 09, 2024
I was very satisfied with the service I received on my last visit to Longo Toyota last visit to Longo Toyota More
by Mzalmamtz
Employees Worked With
July 09, 2024
Excellent service employees very knowledgeable what they doing . Righ on time I am very satisfied doing . Righ on time I am very satisfied More
by Matamario59
Employees Worked With
July 09, 2024
The service was excellent and the time it took to complete the maintenance and repair was excellent. complete the maintenance and repair was excellent. More
by jay from W Covina
Employees Worked With
July 09, 2024
Very helpful. Did not take long. Nice waiting area. Alex was very nice. Alex explained everything to me. I’m very satisfied with the work. Did not take long. Nice waiting area. Alex was very nice. Alex explained everything to me. I’m very satisfied with the work. More
by Rich9090
Employees Worked With
July 08, 2024
Great communication on updates, was very pleased with the updates I was provided. Great job! updates I was provided. Great job! More
by A
July 08, 2024
I love Longo, Frances was so professional and a sweet heart! Longo is pricey but worth it! I’ve had my van for 20years!!! heart! Longo is pricey but worth it! I’ve had my van for 20years!!! More
by Nbooth
Employees Worked With
July 07, 2024
Terrible, says they performed the oil change, yet when I checked the oil levels it has not been changed. I have evidence of it as well as my dash cam. VERY SHADY service advisors DO NOT GO HERE. checked the oil levels it has not been changed. I have evidence of it as well as my dash cam. VERY SHADY service advisors DO NOT GO HERE. More
by X
July 07, 2024
Getting my car serviced oil and it took 2-3 hours when I received my car the light was on when I questioned it the work was not completed they apologized and I had to wait an additional 30-45 minutes I hear received my car the light was on when I questioned it the work was not completed they apologized and I had to wait an additional 30-45 minutes I heard that this is the best service area but I did not see that More
by Pebbles.hunter.mh
Employees Worked With
Not sure
