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Longo Toyota

El Monte, CA

4.8
5,050 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,051 reviews

March 29, 2021

Great experience. Friendly and convenient service. Cassey was great to work with. This location was recommended to me and I see why. I Would highly recommend my friends and family here too. Thank yo More

by Mnsifuentes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Longo Toyota responded

We are delighted to read you had an excellent experience here at Longo. Thank you for entrusting us with your car needs. Make sure to contact Cassey with any questions. Enjoy what you drive - Team Longo

March 29, 2021

Fantastic, quick service. Our service rep. Bruce H. Courtesy, honest and professional. As loyal customers, our business is valued and appreciated by all. See you Bruce in July! More

by Hybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Longo Toyota responded

Thank you for your shout out in DealerRater. We will make sure to share this with Bruce, it will bring a smile to his face. Have a wonderful day - Team Long

March 29, 2021

Longo Toyota can be relied on to get the repair done right even if your Toyota was purchased 2 decades ago from this dealership. Thanks! More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Longo Toyota responded

Thank You for entrusting Longo with your vehicle. New cars, used cars we treat the vehicles with care. If the vehicle is important to you, it will be important to us. Thanks for your review and have an excellent day! Team Longo

March 28, 2021

Isaac was an amazing salesperson. He was communicative, and answered all of our questions, and respectful. A very pleasant buying experience. I would definitely buy from Isaac again. More

by Danielo08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Longo Toyota responded

Thank You for your shout out in DealerRater. You really put a smile on our face today. Spread the word about Isaac to your friends and family. Enjoy what you drive and have an amazing day! Team Longo

March 28, 2021

Great service Informative and professional! helped us find the model and color. Went over all accessories in the car, answered all questions that we had! Thank you! More

by Doublea7525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hofmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota to handle your car care needs. Enjoy what you drive and welcome to the Longo Family

March 27, 2021

Thoroughly explained what needed to be serviced without being to pushy for sales. Fast and easy process all together, reason why I keep going there. More

by Alvarez_dez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Longo Toyota responded

It's great to read we have earned your trust. We are happy to have you as our guest. Say hello to your family and see you on your next visit. Team Longo

March 27, 2021

Excellent customer service, dealer has really good deals and they work with the customer. Fred was beyond awesome. I recommend this dealer and would be recommending more people. More

by Rubi camacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Longo Toyota responded

Thank you for visiting Longo and entrusting us with your vehicle needs. Make sure to give Fred a call with any questions he is here for you and your family. Team Longo

March 27, 2021

Price for service was more than I expected. Otherwise, everything else was excellent. I will be back for my next service. Bruce Herrera was great. More

by Tom Messano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Longo Toyota responded

We are happy to read your experience was excellent! Thanks for your DealerRater review and for the shout out to Bruce Herrera. See you on your next visit. Team Longo

March 26, 2021

Very professional and overall friendly, Abel has helped us purchase two cars now and each experience was enjoyable and not at all unpleasant, thank you. More

by carolina.umana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Mar 26, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater - Enjoy what you drive - Team Longo

March 24, 2021

It was the end of my lease and I was introduced and helped by Alex Liukimson. I've been going to Longo for 21 years and let me tell you he’s the best! He got me the best deal on my new Camry! He was ve More

by Adrienna M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Liukimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Longo Toyota responded

Welcome back Adrienna and boy 21 years of loyalty to our company - Longo's smiling this morning - Thank you * Thank you * Thank you! Enjoy that beautiful 2021 Toyota Camry and please stay safe. Kary Loefler - Guest Relations Director - Longo Toyota

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