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Longo Toyota
El Monte, CA
5,050 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,050 reviews
April 05, 2021
The customer services very bad, and the service worst then I thought. Never come back again. Even the manager services no good, I have no idea how the big company service like that then I thought. Never come back again. Even the manager services no good, I have no idea how the big company service like that More
by Thanhthuy010309
April 04, 2021
I used to service my 2017 Toyota Camry not because I got my car at Longo Toyota. It is because they’re taking care my car and everybody at Longo are very friendly and professional especially my Service Advi my car at Longo Toyota. It is because they’re taking care my car and everybody at Longo are very friendly and professional especially my Service Advisor Katya Santos. More
by aqdeguzman
Employees Worked With
Kayla Santos
April 04, 2021
Such great sales person. I am so thank with Ruben Cardenas for helping my husband and I to finally make the final decision and getting the best cae here at Longo. I am so happy with our car. Thanks Cardenas for helping my husband and I to finally make the final decision and getting the best cae here at Longo. I am so happy with our car. Thanks Ruben for everything. More
by Candikhoshkhoo
Employees Worked With
April 04, 2021
They brought the vehicle out from the lot for me to view. Professional staff, answered all my questions about the vehicle, showed me two reports on it and explained all the paperwork I had to sign. Professional staff, answered all my questions about the vehicle, showed me two reports on it and explained all the paperwork I had to sign. More
by swlabr67
Employees Worked With
April 03, 2021
Great service. Straight shooter. No BS. He got me car matts without asking. He explained pricing and features in depth. Never felt pressured, would recommend. matts without asking. He explained pricing and features in depth. Never felt pressured, would recommend. More
by Danny_C
Employees Worked With
April 02, 2021
Longo’s service Dept is terrible. Service Dept management is very bad. I spent four hours for regular check up. And this is not a first time. I waited seven hours about a year ago. What is the reason for th is very bad. I spent four hours for regular check up. And this is not a first time. I waited seven hours about a year ago. What is the reason for the appointment? I guess the free service get the last attention. I have purchased 10 vehicles from Longo in a past years, but it is a time to go elsewhere. Denny was very professional and no complaints to him. No complaints to sales and other departments. George Sasaguchi More
by georgesasaguchi
Employees Worked With
Danny Guerrero
April 02, 2021
Excellent service, great selection, in and out of there in a brand new car in less than a few hours, which is unheard off. Carlos Vera, the sales rep, explain everything thoroughly and broke everything dow in a brand new car in less than a few hours, which is unheard off. Carlos Vera, the sales rep, explain everything thoroughly and broke everything down based on our situation. Overall, very satisfied! More
by a.RN.nulfo
April 01, 2021
Very good services throughout. However, the car was not wash as promised. Would appreciate anything you can do to compensate during my next time visit. David Lam 310-8669898 wash as promised. Would appreciate anything you can do to compensate during my next time visit. David Lam 310-8669898 More
by David Lam
Employees Worked With
March 30, 2021
I had a very pleasant experience with Jose. He was extremely knowledgeable and very patient. Jose got us a great deal and the exact vehicle i wanted. extremely knowledgeable and very patient. Jose got us a great deal and the exact vehicle i wanted. More
by fernandezelena90
Employees Worked With
March 29, 2021
Great experience. Friendly and convenient service. Cassey was great to work with. This location was recommended to me and I see why. I Would highly recommend my friends and family here too. Thank yo Cassey was great to work with. This location was recommended to me and I see why. I Would highly recommend my friends and family here too. Thank you!! More
by Mnsifuentes
Employees Worked With
