Longo Toyota

Very knowledgeable, friendly and patient. Ruben made the process so easy, he had everything ready when we arrived. We will be referring our family and friends. Thank you Ruben!! process so easy, he had everything ready when we arrived. We will be referring our family and friends. Thank you Ruben!! More

This entire transaction was handled remotely. I worked by phone,, text and email with Raymond Perez. He was friendly, accommodating and professional. There were some unusual logistics I needed, (out of state phone,, text and email with Raymond Perez. He was friendly, accommodating and professional. There were some unusual logistics I needed, (out of state purchase, delivery, taxes to another state), that Raymond and his team solved that very day. I am very satisfied. More

Just had my car serviced. Service was excellent! Utilized concierge. They picked up and dropped off my car. Contactless service was great. It was excellent! concierge. They picked up and dropped off my car. Contactless service was great. It was excellent! More

Wasn’t going to come back after other employees, Cassey actually made me come back & made me a good deal! definitely recommending people to come here to him! actually made me come back & made me a good deal! definitely recommending people to come here to him! More

Service was fantastic, all personnel are warm and friendly. Job completed exactly on time as promised. Good work! It was a pleasure going to Longo for service maintenance. friendly. Job completed exactly on time as promised. Good work! It was a pleasure going to Longo for service maintenance. More

Their service is top notch. It’s a bit expensive but my 10 year old Camry runs great! Never had a problem with their work. 10 year old Camry runs great! Never had a problem with their work. More

Jimmy was awesome! He helped keep our family within our budget and was friendly the entire time. Definitely took that fear of coming to dealerships away. Happy I went with Longo Toyota instead of a compet budget and was friendly the entire time. Definitely took that fear of coming to dealerships away. Happy I went with Longo Toyota instead of a competitor. More

Jimmy was a great man to work with very helpful and helpful and most of all patient with us... So if you go buy a vehicle make sure he’s the guy to help you out... helpful and most of all patient with us... So if you go buy a vehicle make sure he’s the guy to help you out... More

I went in looking for a Prius that I saw online and Isaac came out to us and showed us where it was and immediately opened up the doors to show us the interior. After that he then proceeded to ask us if we w came out to us and showed us where it was and immediately opened up the doors to show us the interior. After that he then proceeded to ask us if we wanted to take it for a test drive. I obviously said yes because I was interested in the car. After the test drive we went inside and I filled out some necessary information to get the deal going. After about 30 minutes we had a deal. He was able to work his magic and get me the monthly payment I wanted, along with an extended warranty. All in all, Isaac was extremely helpful and understanding of where I wanted to be in terms of payments. I would definitely do business with him again. More

I went to Longo for the good reviews and the peace of mind that comes with going to a dealership. I was willing to spend a little more for someone I can trust to fix my car properly and the customer serv mind that comes with going to a dealership. I was willing to spend a little more for someone I can trust to fix my car properly and the customer service I read and researched and for which I drove 10 extra miles. When I arrived (with an appointment) nobody even acknowledged I was there. I waited in my car for a couple of minutes and then went to look for someone to help me. Eventually Johan asked if I had been helped and walked me over to his station to help me. He asked me what I wanted and gave me a promise time of 5:00. I later received a text that my car wouldn’t be ready until 6:00. It ended up being ready at around 5:15. After paying for my service and showing my paperwork to the man who drove my car to me I began to clean the steering wheel with a sanitizing wipe (covid). I found that the wipe was completely black. Gross. I repeated this 6 more times and each time the new wipe was just as dirty as the first. I also noticed grease on my hand. I went to tell them about this incident and was directed to an Asst. manager named Daniel. I showed him the black, greasy wipes and he took one of his own and still got more grease off of my steering wheel. I asked him for compensation for my trouble and he offered me a detailed car wash. I asked him for financial compensation and he said that he’d worked there for 10 years and that he’d never heard of anyone getting financial compensation but he could give some form of super deep cleaning of my car. I asked to speak to a manager and he said there wasn’t one around. I then asked for a manager’s phone number so I could speak to one myself and all of a sudden he found a manager. The Manager, Matthew, asked to see my paperwork and offered me 25% off of the price I paid for my trouble. (So much for never offering financial compensation). Matthew verified my address and said he’d mail me a check in 7-10 business days for that amount. I hope he follows through or there will definitely be a follow up to this post. After I got on the freeway I heard a knocking sound coming from my engine that wasn’t there before my service. Now I need to go back and see what the heck is going on. This was not what I paid for. I thought that at least my car would be taken care of but now I’m not so sure. More