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Longo Toyota

El Monte, CA

4.8
5,049 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,050 reviews

May 11, 2021

Easy to make appointment, good arrangements on cars in line, lobby is clean especially in this pandemic period. Johan Ramirez is very eager to offer help and able to update the service process. More

by Dealerrater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
May 11, 2021 -

Longo Toyota responded

Thank you for taking time out of your day to share your visit to Longo Toyota on DealerRater. Glad to know that Johan took wonderful care of you and your car care needs. Hurry back - Team Longo

May 11, 2021

I bring my vehicle to service here because of the outstanding service and friendliness. I live in dtla and don't mind driving the 18 miles, because Alex Ayala always takes care of me. I also purc More

by Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Longo Toyota responded

Thank you so much Emmanuel for making our day @ Longo Toyota. We know you pass many dealership when coming to Longo and honored to be chosen to handle your car care needs. I will make sure that Alex receives a copy of this review, I know it's going to make his day, it certainly has made ours. Hurry back - Team Longo

May 11, 2021

Highly recommend Ruben Cardenas for your car buying needs, he was friendly and helpful in helping us find our truck with a great price and service. He was very patient in answering all of our questions More

by TranCat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Longo Toyota responded

Wow - what a great way to begin our day @ Longo Toyota - Thank you so much for the kind review posted about your visit with Ruben. Have a wonderful rest of the week and enjoy what you drive - Team Longo

May 10, 2021

The best experience I have ever had buying a car. Thank you Longo! They helped on the phone and through email prior to coming in. Made it even more of a smooth experience. More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran
May 11, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater about your visit to Longo - Have a great day and hurry back - Team Longo

May 08, 2021

Jimmy was so helpful honest and easy to work with. He got back to me right away stayed in contact and made buying my daughter’s first car a great experience. I would come back to buy another with him and Lon More

by Keepsakecollies
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota and Jimmy with your car care needs. Have a great start of the week and THANK YOU again, for allowing us to serve you. Enjoy what you drive - Team Longo

May 07, 2021

Jimmy was helpful and great customer service. He made the whole process stress free. Thank you for your help. Longo had the most and best selection. More

by LB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and so delighted to read of the caring attention Jimmy @ Longo Toyota provided. Have a great weekend, stay safe and enjoy what you drive - Team Longo

May 07, 2021

Everything went smooth from A to Z awesome person and very knowledgeable regarding their services, i would definitely comeback. Thank you my Filipino Brother!!! Salamat More

by Dino Dizon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Longo Toyota responded

What a great way to end our week @ Longo Toyota with such a kind posting on DealerRater - THANK YOU for entrusting the team (Marcos|Fred) to handle your car care needs. Have a great weekend and enjoy what you drive

May 06, 2021

Calvin Lei very helpful and calm. Price for the vehicle expected less since you are famous for it. However you are just like the reset of the them. Nothing special about you. If you like me to love you More

by Oromiyaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Lei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Longo Toyota responded

Thank you for the kind comments about your visit with Calvin. A lot of the Toyota models as many other brands are a very sought after due to low inventory and high demand. Please know if you have any questions pertaining to your vehicle and or deal structure, feel free to reach out to Calvin, he's always here to listen. Team Longo

May 03, 2021

Thank you Raymond Perez and Oscar for a smooth, professional sale. Longo may sell more Toyotas then any other dealership in the USA, they made our sale personable. More

by mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
May 03, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for such a kind-hearted review posted on DealerRater about your visit to Longo Toyota. I'm so delighted Raymond|Oscar took wonderful care of your car care needs. Welcome to the Longo family and enjoy what you drive. Team Longo

May 03, 2021

Thank you Ruben for all of your help! Great customer service, professional and respectful. He helped me a lot during my visit and went home a happy customer. Had a great experience and will be back. Tha More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Ruben with your car care needs.

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