Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,051 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,051 reviews
May 22, 2021
Great experience! Isaac was super friendly and knowledgeable and made my purchase easy. He also answered all my questions and made me confortable with the car I purchased. knowledgeable and made my purchase easy. He also answered all my questions and made me confortable with the car I purchased. More
by Isantana160
Employees Worked With
May 21, 2021
The dealership was clean, and the staff has excellent customer service. There’s cars to fit anyone’s needs. I will keep coming in the future. customer service. There’s cars to fit anyone’s needs. I will keep coming in the future. More
by Bianca Avitia
May 21, 2021
Friendly and professional. Everyone was on top of making my car shopping experience the best I have ever had. Thank you Longo Toyota for making my car buying experience fun 😎 my car shopping experience the best I have ever had. Thank you Longo Toyota for making my car buying experience fun 😎 More
by Sienna Limited
Employees Worked With
Other Employees :
Elise in finance. Great job
May 21, 2021
He does not care about the needs of the client.He is He does not care about the needs of the client. He is simply greedy to the bone. He could have helped us to accomplish a lease transferal but refuse He does not care about the needs of the client. He is simply greedy to the bone. He could have helped us to accomplish a lease transferal but refused to do so. More
by Boris
Employees Worked With
May 21, 2021
Transparent pricing and excellent pre-sales support. Great buying experience, excellent dealership. Flew from San Jose to pick up car and drove back—would definitely do it again Great buying experience, excellent dealership. Flew from San Jose to pick up car and drove back—would definitely do it again More
by Dsh
Employees Worked With
Alex Li, Arina Romanovskaya
May 20, 2021
The dealership is very clean. The workers are very friendly and they always greet you when you go. Cassey was very friendly, easy to talk too and very charismatic. I would definitely recommend my frie friendly and they always greet you when you go. Cassey was very friendly, easy to talk too and very charismatic. I would definitely recommend my friends and family here with Cassey. More
by jeffreyaguirre.2000
Employees Worked With
May 20, 2021
Mike Hao is excellent! Very informative, friendly and gave great service!! I will definitely recommend my friends and family to Mike. He’ll be my go to guy for future Toyota! gave great service!! I will definitely recommend my friends and family to Mike. He’ll be my go to guy for future Toyota! More
by cgwong2000
Employees Worked With
May 20, 2021
5 star customer serviceLove going to Longo Toyota. The 5 star customer service Love going to Longo Toyota. The are the best. Friendly customers service. Always have a smile on them. I like going there. 5 star customer service Love going to Longo Toyota. The are the best. Friendly customers service. Always have a smile on them. I like going there. More
by Moosecola28
Employees Worked With
May 20, 2021
I can always count on Longo to service my car appropriately and in a timely manner. Ethan, who helped me, was the person who helped me today and he was excellent.When he called later to explain s appropriately and in a timely manner. Ethan, who helped me, was the person who helped me today and he was excellent.When he called later to explain some things to me it was done a manner which I could clearly understand. More
by karenklink94
Employees Worked With
Other Employees :
Unfortunately I did not note the names of the person who helped give me a shuttle service and the person in billing. Both are excellent.
May 20, 2021
Ruben was very helpful he was very patient very understandable.Made it work for him told him I had a payment set & he didn't try to pressure me to go over what I had set for & thanks to him I was a understandable.Made it work for him told him I had a payment set & he didn't try to pressure me to go over what I had set for & thanks to him I was able to bring the car I went for home 😊 More
by Daisyandrade
Employees Worked With
