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Longo Toyota

El Monte, CA

4.8
4,962 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,962 reviews

April 21, 2021

Sales and service was very good and I would come and buy another car or truck when needed. I also would recommend someone you guys !!!! More

by Phildesan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and enjoy what you drive -Team Longo

April 21, 2021

Fred Williams was very patient with me. He conscientiously explained all the terms of the transaction until I completely understood. He was gracious in spite of my being an hour late for our a More

by cmedler102
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Longo Toyota responded

It's important to all of us at Longo Toyota that our guest understand what they're purchasing and happy to read that Fred upheld our standards during your visit. Enjoy what you drive and welcome to our family - Team Longo

April 18, 2021

The service was marvelous I would come back again to this dealer to purchase my next vehicle what made it great was the salesman Bob al Khatib More

by Haniusa3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob al Khatib
Apr 19, 2021 -

Longo Toyota responded

Thank you for the trust you have in our company and team. Make it a great day Team Longo

Apr 19, 2021 -

Haniusa3 responded

It’s a great service great prices and very good customer service Dept everything clean everything was great it’s a best dealer ever.

Apr 20, 2021 -

Longo Toyota responded

Thank you!

April 16, 2021

Very knowledgeable, friendly and patient. Ruben made the process so easy, he had everything ready when we arrived. We will be referring our family and friends. Thank you Ruben!! More

by Lestrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and for entrusting Longo Toyota | Ruben to handle your car care needs. Hurry back Team Longo

April 15, 2021

This entire transaction was handled remotely. I worked by phone,, text and email with Raymond Perez. He was friendly, accommodating and professional. There were some unusual logistics I needed, (out of state More

by jpearls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Longo Toyota responded

Thank you for allowing us to serve you and delighted to read of the caring attention provided by Raymond and the team @ Longo Toyota. Have a wonderful weekend and enjoy what you drive. Team Longo

April 14, 2021

Just had my car serviced. Service was excellent! Utilized concierge. They picked up and dropped off my car. Contactless service was great. It was excellent! More

by Easy Rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Santos
Apr 14, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing our team @ Longo Toyota. Make it a great day and hurry back.

April 14, 2021

Wasn’t going to come back after other employees, Cassey actually made me come back & made me a good deal! definitely recommending people to come here to him! More

by crivera99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Longo Toyota responded

Thank you for giving us a second chances at showing you what Longo's all about and delighted that Cassey took wonderful care of you. I've forward this review over to our Sls Mgmt team to research further about your entire visit. Enjoy what you drive - Team Longo

April 13, 2021

Service was fantastic, all personnel are warm and friendly. Job completed exactly on time as promised. Good work! It was a pleasure going to Longo for service maintenance. More

by Tony Cheng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Longo Toyota responded

Thank you Mr. Cheng for the 5-Star DealerRater review and honored to have earned your business. Team Longo

April 12, 2021

Jimmy was awesome! He helped keep our family within our budget and was friendly the entire time. Definitely took that fear of coming to dealerships away. Happy I went with Longo Toyota instead of a compet More

by Jessica.soto39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Longo Toyota responded

Welcome to the Longo Family and delighted to read of the caring attention provided by Jimmy - Have a wonderful rest of the week and enjoy what you drive - Team Longo

April 12, 2021

Jimmy was a great man to work with very helpful and helpful and most of all patient with us... So if you go buy a vehicle make sure he’s the guy to help you out... More

by Lachiclosajjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Longo Toyota responded

Thank you for the wonderful review about your visit to Longo Toyota. We want you to enjoy what you drive and hurry back - Team Longo

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