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Longo Toyota

El Monte, CA

4.8
5,049 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,050 reviews

June 09, 2021

Ruben Cardenas immediately greeted us and began to provide excellent service and helped us throughout the entire process. He was very thorough when showing us our new car’s features. More

by Claudia Rizo
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and for entrusting the team @ Longo Toyota (Ruben) to handle your car care needs. Enjoy what you drive and welcome to the Longo Family

June 08, 2021

From start to finish the process was seamless. When you think of buying a car, you don't think easy and stress free. Yet that is exactly how this process was. This was my first car purchase and Ashley real More

by Rezachapel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota (Ashley) to handle your car care needs. We know you have many choices when selecting a brand | dealer and honored you've chosen Longo. Enjoy what you drive and welcome to the Longo Family

June 07, 2021

Jason did a fantastic job . Will return to him for future purchases. The experience was simple considering the circumstance with covid . We felt safe at Longo . More

by Agmo3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Longo Toyota responded

Thank you for taking time out of your day to recognize one of our team members, Jason. He's certainly one of the many reasons why Longo is Longo. Enjoy what you drive - Team Longo

June 06, 2021

Had a great experience and satisfied with the service provided. Would highly recommend the dealer ship to friends and family in the future. Job well done. More

by shaminshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your car care needs. Make it a great day and hurry back

June 06, 2021

An excellent customer service from the GM Doug Eroh to the Salesman Daniel Nono and Elise Fong. Awesome team. I will come back and refer relatives and friends to Longo. More

by Talagangseksi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Nono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elise Fong
Jun 07, 2021 -

Longo Toyota responded

What a great way to start our week @ Longo Toyota - Thank you so much for the shout out on DealerRater and delighted to read of the caring attention the team provided. Enjoy what you drive and welcome to the Longo Family. Kary Loefler Guest Relations Director Longo Toyota

June 05, 2021

Thank you Ruben for the amazing cutomer service when purchasing my car. You were very patient and explained everything well enough! Your amazing and I appreciate your time and friendliness towards me an More

by Rendonnayeli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Longo Toyota responded

Happy Monday and THANK YOU for taking the time to post your visit to Longo Toyota on DealerRater - We appreciate your efforts in recognizing one of our team members Ruben. Make it a great day and enjoy what you drive. Team Longo

June 04, 2021

This is my 2nd purchase with ruben in 3 months.  He was very professional didn't cut any corners made sure that I understood the contract that I'm signing explain everything about the car its features and More

by Mk540590
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Longo Toyota responded

Welcome back and WOW - not too many people can say they've purchased (2) vehicle within 3 months - Amazing... Congratulations !!! Again, we're so honored to continue to earn your business and we never want you to go anywhere else but Longo - Enjoy this addition to your collection of vehicles from Longo and have a great weekend - Team Longo

June 04, 2021

Best customer service ever! From the moment you drive in till you pull out. Joseph was probably the best dude to give me all the answers I needed. Even would search prices on simple questions to give me the More

by Jooeee21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Jun 04, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota Svc Dept with your servicing needs and delighted Joseph and the team took wonderful care of you. We will see you in another 5K miles or 6M whichever comes first. Enjoy your weekend and Hurry back - Team Longo

Jun 05, 2021 -

Jooeee21 responded

Just checked my fluids and my windshield fluids was still low/ empty. When I went for the services was it not supposed to fill up all fluids?

Jun 07, 2021 -

Longo Toyota responded

I'm sorry to read this. Due to your screen name, we're unable to look up any information. However, Joseph your consultant is here to listen. Please feel free to contact him directly to discuss - We look forward to hearing back from you

June 03, 2021

I am satisfied with my new Toyota chr! Isaac banos was very sincere, very helpful, he understood what I wanted in a car he made me feel welcomed I am truly grateful. More

by Delcanos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Longo Toyota responded

Congratulations on your beautiful Toyota CHR - nice choice - From all of us at Longo Toyota, we're honored to serve you - Hurry back

June 03, 2021

If it wasn’t for Patty I wouldn’t of ever gotten the truck I wanted! She is fantastic!!! Best car buying experience. Thx Patty! More

by Loloway13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Gutierrez
Jun 04, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and appreciate you recognizing one of our team members, Patty. Enjoy what you drive and welcome to the Longo Family

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