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Longo Toyota

El Monte, CA

4.8
5,049 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,049 reviews

June 14, 2021

We have been shopping at Longo for 25+ years. It is a great dealership and we have purchased cars for ourselves, as well as our children now. Specifically, we love Fred Williams. He is courteous, profess More

by MP2k21Cat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Longo Toyota responded

Thank you for taking time out of your day to share your visit to Longo Toyota | Fred on DealerRater. We're honored to serve you. Team Longo

June 12, 2021

Very professional ..no pressure Fred was very kind and professional and explained everything a d made sure I understood and made sure I was happy. More

by Louie Gonzalez 2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Miller
Jun 14, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and honored to serve you- Team Longo

June 12, 2021

Great service! Will keep returning.Mr. D Toledo has Great service! Will keep returning. Mr. D Toledo has great customer service. A a a a a a a a a a a a a More

by Preciado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Guerrero
Jun 14, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your servicing needs. Hurry back - Team Longo

June 11, 2021

Cassey was so incredibly helpful! He found the exact truck I wanted and with no crazy markup price like some other stealerships out there. I am very happy with my purchase! More

by Lookoverhereforme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your car care needs. Great to know that Cassey took wonderful care of you. Have a great weekend and enjoy what you drive - Team Longo

June 10, 2021

Brought our Camry for its complimentary 5,000 mile service and met Daniel Lopez, I was in a hurry to make it to my next appointment and Daniel, Adrien, and Naomi (cashier) returned my car in a timely More

by Tinzzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez, Adrian, and Naomi (Cashier)
Jun 10, 2021 -

Longo Toyota responded

Thanks for your 5 Star DealerRater review. We are delighted to hear everyone did an excellent job in servicing you and allowing you to get to your next appointment in time. We know this is important to you. Thank you for entrusting us with your vehicle needs and see you on your next visit. Team Longo

June 09, 2021

Excellent pricing, very friendly and knowledgeable staff! Thank you Fred Garcia! My wife and i are looking forward to seeing you for her next new car. More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and entrusting Longo Toyota | Fred to handle your car care needs. Welcome to the Longo Family.

June 09, 2021

Ruben Cardenas immediately greeted us and began to provide excellent service and helped us throughout the entire process. He was very thorough when showing us our new car’s features. More

by Claudia Rizo
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and for entrusting the team @ Longo Toyota (Ruben) to handle your car care needs. Enjoy what you drive and welcome to the Longo Family

June 09, 2021

Stellar customer service since the beginning. Ken Tang was professional and courteous throughout the process. He gave me an online quote out the door and no mark ups at this dealer. He made my car purchas More

by Cristal Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Longo Toyota responded

Thank you for starting our day @ Longo Toyota off with a smile - This is such a kind posting about your visit with Ken | Longo. From all of us, enjoy what you drive and THANK YOU for selecting us to handle your car care needs.

June 09, 2021

I worked with Juan Maldonado and he is extremely helpful. This is my second time buying a car with Juan and probably not my last, he's my go to person at Longo. Excellent customer service, knowledgeable and More

by NSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Longo Toyota responded

Wow what a great review! Thank you for being loyal to Juan Maldonado it's great to know you enjoy working with him. Let your friends and family know about Juan he loves referrals. Have a great rest of your day and enjoy your vehicle. Team Longo

June 09, 2021

Vehicle was serviced at a timely mannerService rep was Vehicle was serviced at a timely manner Service rep was very helpful. Very detailed with explaining what was required. Didn’t miss any of my concerns More

by Yvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Longo Toyota responded

Yvette Thank You for the shout out on DealerRater. We are delighted you had a great experience with everyone here at Longo. Enjoy your day and have a great weekend!

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