Longo Toyota

I enjoyed my experience, overall. I found most of the staff to be friendly and patient with the exception of the front desk attendant on the far left as you enter the door. She completely ignored me even staff to be friendly and patient with the exception of the front desk attendant on the far left as you enter the door. She completely ignored me even after I walked dio and politely asked for help. The attendant on the far right was very helpful. Bill was friendly and knowledgeable regarding the vehicles. However, my experience between departments was a bit stressful. For example, when I was done with finance, I was given the paper license plates and left to wander alone in the dealership asking people what the next step was for about 20 minutes. One last note, I consistently had to prove to employees (sales and finance) I was in the military. They insisted they no seeing my LES pay stub when Toyota policy accepts either my military ID or LES. Nobody carries their military pay stub around as often as they do their ID. J Overall, Bill was nice. The price was fair. Customer service could use se work but i loved the amenities while I waited. More

Purchased a used car here today with Fred Williams and he was absolutely wonderful. He was very nice and helpful and wasn’t the stereotypical car dealer. Fred made this new car buying process go so smoothly was absolutely wonderful. He was very nice and helpful and wasn’t the stereotypical car dealer. Fred made this new car buying process go so smoothly and he was friendly throughout. Thank you Longo and Fred for my new car and for an enjoyable time! More

I casually walked in and Sam helped me through the whole process. So easy and pleasure working with Sam! process. So easy and pleasure working with Sam! More

We had at 8 AM appt and it took almost 5 hours for a standard tune up. Then the car wash dislodged our weather strips.LONGO was a disaster today. No apologies no restitution. will not go back. Horrible standard tune up. Then the car wash dislodged our weather strips.LONGO was a disaster today. No apologies no restitution. will not go back. Horrible service. More

The car I test drove was dirty. I bought the car with the promise it would be cleaned before delivery. Upon delivery to my house, I completed the paperwork before discovering the car had not been cleane the promise it would be cleaned before delivery. Upon delivery to my house, I completed the paperwork before discovering the car had not been cleaned as promised. I judge a business on living up to their word. It was the second car I bought at Longo and will be my last. As for servicing, I can't trust them either as a result. More

My Technician was Danny Guerrero, I took my car for the recall & wash and wax. Danny was an excellent and ver professional gray employee. Thank you for great services. recall & wash and wax. Danny was an excellent and ver professional gray employee. Thank you for great services. More

Longo Toyota has the best customer service hands down! I had an awesome experience leasing my car here. Everyone is so helpful and makes the process of leasing/buying a car easy and the least bit stressful. had an awesome experience leasing my car here. Everyone is so helpful and makes the process of leasing/buying a car easy and the least bit stressful. Thank you Longo Toyota! More

I had a great experience working with Fred Williams at Longo. Everything went smooth and I got exactly what I wanted. I would definitely recommend to work with them. Longo. Everything went smooth and I got exactly what I wanted. I would definitely recommend to work with them. More

Christian E. was very knowledgeable and helpful in our buying experience at Longo Toyota. He went the extra mile in making sure all that goes with purchasing our Certified Highlander was easy on us. Thank buying experience at Longo Toyota. He went the extra mile in making sure all that goes with purchasing our Certified Highlander was easy on us. Thank you, Christian! More

Pleasant happy place to come for service. Fred Williams is always nice, easy, and honest to close deals with. After 20 years, I keep coming back to him and will continue. is always nice, easy, and honest to close deals with. After 20 years, I keep coming back to him and will continue. More