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Longo Toyota

El Monte, CA

4.8
5,048 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,048 reviews

June 28, 2021

Mr. del Solar was quick, efficient, and was straight to the point. We told him about the used Mirais we were interested in - he explained what the incentives were in detail, carted us around to show us al More

by mjpang79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for entrusting Longo Toyota | Jose with your purchasing needs. We never want you going anywhere else but Longo. Keep spreading the word, we can never have enough business. Welcome to the Longo Family and enjoy what you drive

June 27, 2021

Rubén Cardenas greeted us promptly, with amazing customer service answering each and every question we had. Thank you so much for helping us leave with our goal achieved. More

by Dianna Yanez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Longo Toyota responded

We appreciate your time in recognizing one of our team members @ Longo Toyota (Ruben) and couldn't agree with you more. He's certainly one of the many reasons why Longo is Longo. Enjoy what you drive and welcome to the Longo Family

June 26, 2021

Thank you Longo Toyota, 3534 peck rd, El Monte, CA 91731 More

by Vincent Lim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
Jun 28, 2021 -

Longo Toyota responded

Thank you so much and hurry back - Team Longo

June 26, 2021

He was really specific about the needs of the car very pleased with him, he was really nice explaining the need of my car. Thank you More

by rosamanriquez40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Longo Toyota responded

What a great way to start our week @ Longo Toyota with such a kind review posted on DealerRater - Thank you for entrusting our dealership with your car care needs. Hurry back

June 26, 2021

Just drove out with my new (used 2018) Camry. I love it! The sales agent, Abel, was the bomb.com. He was right there from start to finish. Two thumbs up! More

by Sxielele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Jun 28, 2021 -

Longo Toyota responded

CONGRATULATIONS from all of us @ Longo Toyota - We're honored to serve you - Enjoy what you drive - Team Longo

June 25, 2021

Great customer service all around! We were very pleased with how helpful everyone was. Everyone we worked with was very knowledgeable and kind. Juan especially went out of his way to make sure we understoo More

by jessica.gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Longo Toyota responded

Happy Monday Ms. Gomez and THANK YOU for the shout out on DealerRater - We appreciate your efforts in recognizing one of our team members Juan. Make it a great day and enjoy what you drive - Team Longo

June 25, 2021

Sammy is a great sale person. He greeted me at the lobby right on time of my appointment. He takes the time explaining to me all the details about the Venza. More

by Kat wong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and honored to serve you.

June 25, 2021

I enjoyed my experience, overall. I found most of the staff to be friendly and patient with the exception of the front desk attendant on the far left as you enter the door. She completely ignored me even More

by fjlflopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Khatib
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Longo Toyota responded

Good Afternoon Valued Guest. We wanted to thank you for sharing your viewpoint on DealerRater and happy to know, per Bill Khatib that you're enjoying your Toyota Venza - congratulations. We did want to clarify the "Military Rebate Incentive". As you maybe aware this is a Manufacture incentive vs. a dealership program and because of this, Toyota Financial requires all dealers to verify if the military status is active or not. The purpose for this is to ensure all submission is done correctly, which is mandatory by Toyota Financial Service. In closing, we would like to apologize for any frustration this matter may have caused. If you do have any additional questions, please do not hesitate to reach out to Bill, he's always here to listen. Thank you - Team Longo

June 25, 2021

Cassey was very helpful & helped me get the truck I wanted! 10/10 recommend going to him for ANY of your future purchases at Longo Toyota! More

by Abrilmartinezv1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Toyota and honored we've earned the highest rating possible 10/10. Welcome to the Longo Family.

June 25, 2021

We worked with Christian to buy a used Toyota, and he was absolutely fantastic. He knew exactly what he was talking about and was so professional the whole time. The dealership is the best we have ever been More

by annamg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Longo Toyota responded

Thank you for choosing Longo Toyota for your car care needs. We couldn't agree with you more about Christian, he's certainly one of the many reasons why Longo is Longo - Enjoy what you drive - Team Longo

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