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Longo Toyota
El Monte, CA
5,049 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,049 reviews
July 04, 2021
When you don’t have an appointment they make you wait a long time even when apt line is empty. long time even when apt line is empty. More
by Herbertgutierrez
Employees Worked With
July 03, 2021
Extremely easy process in and out of service in timely manner . Comfortable waiting area and Starbucks . Love the service and everyone makes you feel like a v.I.p. manner . Comfortable waiting area and Starbucks . Love the service and everyone makes you feel like a v.I.p. More
by Pawbdog1
Employees Worked With
July 01, 2021
This is my second time coming back to purchase another vehicle from the same salesman Juan Maldonado. He has wonderful customer service, very helpful bilingual Spanish speaking, respectful and willing to vehicle from the same salesman Juan Maldonado. He has wonderful customer service, very helpful bilingual Spanish speaking, respectful and willing to make it happen for the best interest of the guest. Thank you Juan!! I will definitely continue to make future purchases at Longo Toyota. More
by sandra.perez30
Employees Worked With
July 01, 2021
Longo Toyota was fantastic to do business with!!! The sales staff was very patient and supportive. I highly recommend Longo for your next purchase! sales staff was very patient and supportive. I highly recommend Longo for your next purchase! More
by proscoe
Employees Worked With
June 30, 2021
Juan provided great education and advice on Toyota Mirai's, all with the warmest demeanor. Couldn't be happier with purchase- will be coming back. Mirai's, all with the warmest demeanor. Couldn't be happier with purchase- will be coming back. More
by Eduardo S.
Employees Worked With
June 30, 2021
Customer service are friendly, the repairs are good and done on time, I like Longo, they call me make sure I know about my car have a safety recall, and set up the appointment for the repair. done on time, I like Longo, they call me make sure I know about my car have a safety recall, and set up the appointment for the repair. More
by raylaw6668
Employees Worked With
June 30, 2021
Matthew Menendez is awesome! He was very professional, courteous, and expedited my process. I travel 50 plus miles and always end up back at Longo Toyota because of the exceptional service that I receive courteous, and expedited my process. I travel 50 plus miles and always end up back at Longo Toyota because of the exceptional service that I receive each and every time. Thanks, Matthew. God Bless, Taksas. More
by ctaksas
Employees Worked With
June 29, 2021
This was a longstanding issue and I am really impressed and thankful of how your guest relations supervisor Laura Montes resolved the issue. Thanks, Laura! and thankful of how your guest relations supervisor Laura Montes resolved the issue. Thanks, Laura! More
by Pererapeter
Employees Worked With
Laura Montes
June 29, 2021
I absolutely loved the service I received at this dealership. Mr. Maldonado made both my mother and I feel very welcomed and greatly attended. My mother was elated that business could have been condu dealership. Mr. Maldonado made both my mother and I feel very welcomed and greatly attended. My mother was elated that business could have been conducted in Spanish and felt more at ease on being able to ask all her questions, which he answered with ease. We actually felt bad to have kept him over his time, but he still showed exemplary service. I would definitely recommend him to anyone and everyone. More
by Mina
Employees Worked With
