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Longo Toyota

El Monte, CA

4.8
5,049 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,049 reviews

July 09, 2021

Juan is the best!!! So helpful and professional. He has helped our family buy twice now.. highly recommend juan Maldonado here at longo! Recommend to all my friends and family! More

by Ehc5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Longo Toyota responded

Welcome back to Longo Toyota and so delighted to read of the caring attention provided by Juan. We're so honored to serve you and enjoy what you drive. Team Longo

July 09, 2021

Like always, Juan Maldonado is the best! He always makes it so easy for us, and his professionalism is beyond what we expected. We are definitely going to recommend Friends an Family to get their next car More

by Marcela Paniagua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 12, 2021 -

Longo Toyota responded

From everyone @ Longo Toyota - THANK YOU so much for not only entrusting us with your car care needs, but what an honor knowing that you will be referring all your family & friends to Longo | Juan. Have a wonderful start of a new week and enjoy what you drive - Team Longo

July 09, 2021

I love that he is straight to the point and honest. He was very kind and helpful. He made sure that we were satisfied with what we wanted! More

by damarisverduzco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 12, 2021 -

Longo Toyota responded

That's the Penske Way and the only way we will ever do business (honesty & integrity). Enjoy what you drive and welcome to the Longo Family

July 09, 2021

I have always received great service from my service advisor Eric Cheng. He gets me in & out in an hour or an hour & a half. The expectations are clear, precise & he communicates very well. Considering More

by Albertpark855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota & Eric Chung with your servicing needs and we certainly do appreciate, your time and efforts in recognizing Eric. Have a great weekend and hurry back - Team Longo

July 08, 2021

Best deal found at Longo Toyota, I checked prices at other dealers in California, Nevada, and Arizona. Once I started the buying process with Sheri it was the most pleasant car buying experience. I did More

by Erick G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri Jiang
Jul 08, 2021 -

Longo Toyota responded

We're so honored @ Longo Toyota to serve you and excited you were able to find the best deal in town @ Longo Toyota. Keep spreading the word about Longo | Sheri we can never have enough business. Enjoy what you drive -Team Longo

July 08, 2021

Ruben Cardenas, was very patient and understanding he knew what we wanted and that we wanted to get things done fast. He was not pushy at All on the contrary he answered every question and got us out in More

by mcisneros526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Longo Toyota responded

From all of us at Longo Toyota, we wanted to THANK YOU for all your efforts in recognizing one of our team members, Ruben. His guest experiences are very important to him and delighted to read you were able to witness this during your visit to our dealership. Enjoy what you drive - Team Longo

July 07, 2021

Good service. Efficient. Good waiting area positing people. Nice amenities while waiting. Have and will continue to be a customer and recommend to others as I have in the past More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Longo Toyota responded

Thank you for the shout out on DR about your service visit to Longo Toyota. I will certainly make sure to send a copy of this review over to Eric, I know it's going to make his day - Team Longo

July 06, 2021

Isaac Banos of Longo Toyota made buying a toyota certified pre-owned super easy and clear. They have the best inventory, staff, and facility. Really made buying a car a fun and easy process & gave u More

by Marty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater. We're so honored to serve you and delighted to read of the caring attention provided by Isaac and the team @ Longo Toyota. Enjoy what you drive and here's to many more years - Team Longo

July 06, 2021

Malik was very helpful, I was very upset when I walked in. Malik was very courteous and helped me with my lease contract. Thank you Malik More

by lauracalderon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Abbas
Jul 07, 2021 -

Longo Toyota responded

Congratulations Ms. Calderon on your recent purchase @ Longo Toyota. I'm delighted to know Malik took wonderful care of you during your visit. Make it a great day and please stay safe - Team Longo

July 05, 2021

Longo best dealer worldwide. Thank you Robert Castillo For sealing the deal. More

by Moranmau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Wang
Jul 06, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and trusting Longo Toyota | Robert with your car care needs. Enjoy what you drive - Team Longo

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