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Longo Toyota

El Monte, CA

4.8
5,051 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,051 reviews

August 09, 2021

For this visit Albert was helping me out. He was very patient with me. And he provided one of the best customer service experiences I’ve had anywhere. I’m not very trusty with vehicles. I’ve had a long h More

by romanempire12002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your servicing needs and delighted to read of the caring attention provided by Albert. Have a great rest of the week, and hurry back - Team Longo

August 09, 2021

Great service & gave me a good deal on both my purchase and my trade in. Helped with any issues I had and made sure the process went smoothly. Would definitely recommend this dealership for used vehicles! More

by draygoza2799
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Longo Toyota responded

From all of us @ Longo Toyota - THANK YOU for the shout out on DealerRater and please know we're very honored to serve you - Enjoy what you drive - Team Longo

August 07, 2021

I have an appointment for 1 o’clock I arrive at 12:45 I’ve been promise that my car is going to be ready by 3 o’clock I wait till almost 5 o’clock I just noticed that my car barely been pulled in into th More

by zibi1128
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Donovan toledo
Aug 11, 2021 -

Longo Toyota responded

Thank you for taking the call yesterday with Donovan and sadden to know that you've declined our offer of coming to your home for the service that was not rendered at our dealership. Your feedback has been sent over to our Mgmt team, to review the current process and change where needed. Again, we're sorry to have disappointed you. Team Longo

August 03, 2021

The team was polite and made recommendations and they were done . I have been with Longo for over 20 years . Buying 3 cars and trusting them with repairs More

by esiegris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Reano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Longo Toyota responded

From all of us @ Longo Toyota - we're honored to serve you and thankful for all the years of loyalty you've had with our company. Here's to many many more years and please enjoy what you drive. Team Longo

August 03, 2021

I BOUGHT MY FIRST NEW CAR HERE IN 1979, IT WAS A TOYOTA COROLLA 1980. I USED UNTIL 2010. I LOVE LONGO TOYOTA. SEBASTIAN HELPED AT THE DEALERS TODAY, HE WAS EXTREMELY CURTIOUS AND HELPFUL. THANK YOU. More

by Linda56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Longo Toyota responded

Congratulations Linda on getting your well-deserved vehicle after so many years and purchasing is @ Longo Toyota, we're honored to serve you. Team Longo

August 02, 2021

Sergio really helped me find the truck I wanted at a good price 👍🏼Thank you More

by jason01mtz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Longo Toyota responded

Thank you for posting your visit to Longo Toyota on DR and happy to know Sergio and the team got a "THUMBS UP" Enjoy your truck and have a great rest of the week.

August 02, 2021

Juan helped me and my family look for my new car and went above and beyond to help make the process as easy as possible for me. He was also so kind and patiently addressed any questions I had. More

by Rangulo88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and delighted to read of the caring attention provided by Juan and the team @ Longo Toyota. Enjoy what you drive

August 01, 2021

Super friendly and amazing! Jimmy is one of the best salesman at Toyota, who knows his cars and is going above and beyond for you! If I could give a hundred stars I would! More

by Bender
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

Professional and courteous. Appreciate it for providing updates on the service and providing complimentary shuttle that’s very helpful. Thank you for making the process went smoothly. More

by Vonny J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Santos, Alberto Mariscal
August 01, 2021

EXCELLENT SERVICE BY ADVISOR EVANGELISTAHe provided EXCELLENT SERVICE BY ADVISOR EVANGELISTA He provided clear expectations of my wait time and was friendly and courteous, car was ready when promised, More

by AntonioP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2021 -

AntonioP responded

Excellent Service

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