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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

September 22, 2021

Great service and excellent quality work. I was kept informed on the progress of the service by Teddy . More

by chfujiwara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Chiu
Sep 23, 2021 -

Longo Toyota responded

Thank you for taking your time to share with others about your visit to Longo Toyota and with Teddy Chiu. We know you have many choices when selecting a servicing facility and we're honored to serve you. Make it a great day and hurry back. Team Longo

September 21, 2021

This was my first car that I've been able to purchase for myself, and Winser Carrasco at Longo Toyota made it such a pleasant experience. With everything going on in the world right now, it's been pretty tou More

by Haley Davidson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winser Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for such a kind posting on DealerRater - WOW Ms. Davidson, this is amazing and we're so honored @ Longo Toyota to serve you. We're also, delighted to read of the caring attention provided by Winser. He's certainly one of the many reasons why Longo is Longo. Enjoy what you drive and THANK YOU again, for being the most important part of our business. Team Longo

September 21, 2021

Sammy Khan is the best! They should give him a big raise. Really nice and stays on top of everything. I got very high in demand RAV4 Prime that took a few weeks to come in. He kept me informed thro More

by Rockymtnmarketing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Longo Toyota responded

From all of us @ Longo Toyota - Thank you for entrusting the team with your car care needs. Make it a great day and welcome to the Longo Family

September 20, 2021

Smooth and fast service!! Thank you so much for your help ruben! He helped us through the whole process! More

by Jakee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Longo Toyota responded

What a great way to begin our week @ Longo Toyota - THANK YOU for the shout out on DealerRater and we're honored to serve you. Make it a great day and enjoy what you drive. Team Longo

September 19, 2021

4/5 because of Ahley/Kyle, short, sweet dealing, trustworthy;haggling/aggressiveness is so 80’s More

by nurse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy-irritable
Sep 20, 2021 -

Longo Toyota responded

We appreciate your sharing your viewpoint on DealerRater and delighted to know Ashley took wonderful care of you. Please know we're a dealership that does care about their guest experiences and if you would like to share yours in details about your FI experience, please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen D: 626.580.6057 E: kary.loefler@longotoyota.com

September 19, 2021

The seller was very friendly and explained to me clearly throughout the process, the seller's name is Abel More

by Juan Ortiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Sep 20, 2021 -

Longo Toyota responded

Thank you Mr. Ortiz for the shout out on DealerRater and delighted to read of the caring attention provided by Abel and the team @ Longo Toyota. Have a great weekend and welcome to the Longo Family.

September 19, 2021

Joseph was helpful & attentive will request him again for next service. I like that my service was done quickly .. More

by misrainm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Sep 20, 2021 -

Longo Toyota responded

We're honored to serve you and happy to know Joseph and the team took wonderful care of your servicing needs. Make it a great day and hurry back. Team Longo

September 18, 2021

The service department leave mess inside my car after they do the change oil service the seat is all the way back ,the floormatt they leave in the back chair ,it’s all mess,,,,,this is all the time happe More

by nikk
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Provide service in professional ways Not to much time Provide service in professional ways Not to much time for waiting Very nice and friendly staff More

by ayaz
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ash Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing with others about your visit to Longo Toyota | Ash Sheikh. We're honored to serve you and welcome to the Longo Family

September 13, 2021

Arrived at the dealership for scheduled maintenance. I had no appointment but I decided to go since today is my day off of work. I was checked in right away and was taken care of rather quickly because I More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Torres
Sep 13, 2021 -

Longo Toyota responded

Thank you for bringing a BIG smile to our faces @ Longo Toyota with such a kind posting on DealerRater - THANK YOU!!! We couldn't agree with you more about Martin, he's certainly one of the many reasons why Longo is Longo. Make it a great day, stay safe and hurry back- Team Longo

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