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Longo Toyota
El Monte, CA
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 4,834 reviews
July 21, 2024
Henry is a great salesman. He deserves a 10. We certainly would go back to see when we need a new car or truck He deserves a 10. We certainly would go back to see when we need a new car or truck More
by Rjbecerr
Employees Worked With
July 21, 2024
Excellent customer service. Completion of services was timely. Nice waiting area. Will be returning again. Completion of services was timely. Nice waiting area. Will be returning again. More
by Reygc
Employees Worked With
July 20, 2024
Worst service ever, took my grand highlander SUV for 5k service, when it finish found out missing 2 value steam cap bend the jack rail in rear also the air filter housing not even close. I thought Toyota d service, when it finish found out missing 2 value steam cap bend the jack rail in rear also the air filter housing not even close. I thought Toyota dealer is number 1 safety concerns what happened. More
by Pauldin9090
Employees Worked With
July 20, 2024
Repair the both front strut/shock absorber, I am asking more than 3 times He said yes and can be done tomorrow ,after that get call from another guy cause his day off,he told me the righ side also not more than 3 times He said yes and can be done tomorrow ,after that get call from another guy cause his day off,he told me the righ side also not good need to be replaced, need another $$$,I'm not get it ,next time need a print paper from what we agree for the job More
by b3nn1tan
Employees Worked With
July 20, 2024
Anthony was very nice and helpful. The wait time wasn’t long. The lady at pick up was very nice as well. The wait time wasn’t long. The lady at pick up was very nice as well. More
by Lorenagodinez
Employees Worked With
July 20, 2024
A busy dealership with lots of selections. Lot of space to sit and wait. Free coffee would be nice. Lot of space to sit and wait. Free coffee would be nice. More
by Bob
Employees Worked With
July 20, 2024
Great service, friendly employees. I like that you are updated while waiting for service of vehicle. I like that you are updated while waiting for service of vehicle. More
by eneydamanriquez
Employees Worked With
July 17, 2024
Fred at Longo was amazing! He’s so kind and honest- it’s rare to work with a car salesman who is so authentic and honest. My family has been purchasing cars from him for over 2 He’s so kind and honest- it’s rare to work with a car salesman who is so authentic and honest. My family has been purchasing cars from him for over 25 years, and never had a problem. More
by George
July 17, 2024
The process was extremely easy and fast. David was great and I was satisfied with how the process of choosing the car online and just picking it up without having to fill out so much paperwo David was great and I was satisfied with how the process of choosing the car online and just picking it up without having to fill out so much paperwork. More
by smontano42
Employees Worked With
July 17, 2024
HORRIBLE! Wendy was who was who I was dealing with. She lied saying my car would be ready in 1 hour. I left my car at 9am. she called me 1pm saying that my car Wendy was who was who I was dealing with. She lied saying my car would be ready in 1 hour. I left my car at 9am. she called me 1pm saying that my car was still cooling off then at 2pm she calls saying it was ready. When I get there I find out that my car was not even touched. I wasted a whole day of work just for nothing. Worst experience. I will never recommend this place. Especially with a liar working there. More
by Akali
Employees Worked With
