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Longo Toyota
El Monte, CA
5,053 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,053 reviews
October 04, 2021
Jimmy was so kind and so helpful. I had a bad experience prior to (at a different location), but he fixed everything! Thank you so much for your incredible help today. So happy with my purchase prior to (at a different location), but he fixed everything! Thank you so much for your incredible help today. So happy with my purchase More
by Misscole18
Employees Worked With
October 04, 2021
Waited 30 mins to get my car after checking out. Left with a bitter experience since I almost entered someone’s car that looked like mine and everyone who checked out after me had already received their with a bitter experience since I almost entered someone’s car that looked like mine and everyone who checked out after me had already received their cars. More
by QCg
Employees Worked With
October 03, 2021
Ruben made my experience Very comfortable and courteous and not pushy salesman made everything possible to buy my highlander and not pushy salesman made everything possible to buy my highlander More
by Becerra
Employees Worked With
October 01, 2021
The Labor is so expensive. The Service took almost 6 The Labor is so expensive. The Service took almost 6 Hours. I told the advisor about my coupons earlier but, He forgot to apply when checking out. The Labor is so expensive. The Service took almost 6 Hours. I told the advisor about my coupons earlier but, He forgot to apply when checking out. Due to the high cost of living & pandemic. They should not charge so expensive for the labor totaling $365.00. Note : I should know better not to go to a dealership for service. The service also affects from buying a New Car from a Dealership in the future. More
by pcarrion
Employees Worked With
September 30, 2021
Every time I go to Toyota dealer and I always have a good service and I am very pleased service and I am very pleased More
by fronglien
Employees Worked With
September 30, 2021
Ruben was very helpful he was not pushy at all very nice person he told us think about it and don’t rush it that’s something you don’t hear from other sales persons person he told us think about it and don’t rush it that’s something you don’t hear from other sales persons More
by Anatellez5
Employees Worked With
September 30, 2021
Arina was incredible! She found us a Rav4 Prime quickly and always stayed in close communication. She was incredibly friendly, knowledgeable, and professional throughout the whole car buying experience. Sh and always stayed in close communication. She was incredibly friendly, knowledgeable, and professional throughout the whole car buying experience. She was able to get us the vehicle and color we wanted much faster than she anticipated. Whereas over a dozen other dealerships I communicated with were charging thousands above MSRP for the Rav4 Prime, Arina and Longo offered the Rav4 Prime at MSRP. On top of that, the car was delivered to my home, saving us a long trip out to El Monte. I highly recommend Arina and Longo Toyota. Thank you! More
by eric_a
Employees Worked With
Arina Romanovskaya
September 29, 2021
Totally satisfied with the excellent service provided to me and happy with the friendly and accommodating service rep. Noli Evangelista. me and happy with the friendly and accommodating service rep. Noli Evangelista. More
by Aris
Employees Worked With
September 29, 2021
I want to say a huge thank you to Kayla and Denny for helping me figure out my car today. I was in different dealerships and no one could help me with my problem. the guys are very friendly and funny! helping me figure out my car today. I was in different dealerships and no one could help me with my problem. the guys are very friendly and funny! I have been living in America for 5 years and have never met such wonderful staff! they really want to help you and sort out the problem, not to say we don’t do it, sorry! More
by mikhailtabrisovich
Employees Worked With
Denny, Kayla Santos
