
Longo Toyota
El Monte, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Fred Williams is my go-to pre-owned salesman, and Noli Evangelista always takes excellent care of my vehicle's service needs. Repeat customer for life! Evangelista always takes excellent care of my vehicle's service needs. Repeat customer for life! More
Went above and beyond to help with the car I wanted! Great choice if someone need help looking for the car they want. Highly recommend getting help from him! Great choice if someone need help looking for the car they want. Highly recommend getting help from him! More
Everything was good until I wanted to use a coupon that Longo offered through their website. I had to wait 5 minutes to get the coupon approved, which is ridiculous Longo offered through their website. I had to wait 5 minutes to get the coupon approved, which is ridiculous More
Longo Toyota I am here for the first time to repair and do maintenance. It was also introduced by a friend. Ethan Su received me and the service was warm and friendly 👍! To fully understand the process do maintenance. It was also introduced by a friend. Ethan Su received me and the service was warm and friendly 👍! To fully understand the process of using my car, thank him very much! Longo Toyota dare not say that it is in the whole of the United States, but it represents the authority of TOYOYA in the whole of California👍! Good service 👍! High level of service! Everything is in place in one step! It is commendable 👍! trustworthy! I will introduce all my friends who have Toyota cars to Longo for car maintenance. Thank you so much! Thank you so much 👍👍🙏🙏! More
They have very helpful staff who accommodated my requests and convenient amenities in the service department (I.e. Starbucks and subway). and convenient amenities in the service department (I.e. Starbucks and subway). More
I had an appointment today and Longo expedited it for me so I made it to the appointment on time. Lounge was great, with starbucks and subway, and Wi-Fi. so I made it to the appointment on time. Lounge was great, with starbucks and subway, and Wi-Fi. More
Just want to clarify that the Service Technician who processed the Tune up paperwork done an excellent job. My complaint is against the dealership. My lease will mature around May of 2022. The car Serv processed the Tune up paperwork done an excellent job. My complaint is against the dealership. My lease will mature around May of 2022. The car Service is not a courtesy any longer. Therefore I was offered a package for more than $300 to extend the courtesy services or pay for the tune up. My car is almost stopped all the time with only around 2971 acumulated miles, so I opted only for an oil change Service wich was the cheapest one available. I was never advised that the free of charge services were going to expire way before the end of my lease term. Other dealerships offer courtesy Tune ups for all the duration of their leases. Longo Toyota should change their policies about this issue. So the one star that I am placing in my review is for the dealership not the employee who helped me. More
If you need reliable transportation, do not buy the Mirai. It is always difficult and often impossible to get fuel. If you find a station with fuel which is rare, you often wait for at 10 cars and by Mirai. It is always difficult and often impossible to get fuel. If you find a station with fuel which is rare, you often wait for at 10 cars and by the time you get to the pump there is some mechanical issue. I frequently have to visit many stations and when I find one, there are long lines leading to the pumps going off line. Toyota claims that if you live in California, you will have little problem finding fuel. Do not believe this! The Mirai is a wonderful car with a big time fuel problem. They keep selling these cars yet Toyota does nothing to support the fuel situation. When you call Roadside assistance their solution is to tow you to a station which is not a solution. Longo and is the best car dealership for service and sales; however, buying the MIRAI is a mistake that I regret. Jimmy is very helpful and supports his customers but there is little he can do to solve this fuel situation More
Jimmy was so attentive and patient. This was my first car purchase and I appreciated his transparency and honesty about all the pros and cons of my purchase. 10/10 service! purchase and I appreciated his transparency and honesty about all the pros and cons of my purchase. 10/10 service! More