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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

November 15, 2021

I had a very pleasant servicerepresentative, Ben Z. I had a very pleasant service representative, Ben Z. assist me this weekend. One weakness of the process is that the only individual who went over More

by Nampew
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Longo Toyota responded

We appreciate you sharing your viewpoint. Your feedback has been sent over to the Mgmt team who oversees our cashier team. Please know, you are the most important part of our business and we're sincerely sorry that you did not get to experience this from every dept you had come in contact with. We wish you the Merriest of Holidays - Team Longo .

November 15, 2021

Fred Williams was excellent with securing the car and the finance options. This was my sons first time car buying and he had a very good experience he will remember. More

by Maryguzman005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Longo Toyota responded

We're so happy to read this posting on DealerRater and what an exciting time this must be for your son - Please tell him congratulations from all of us @ Longo and welcome to our family.

November 14, 2021

They worked with us to make sure we got the car we needed. Excellent experience, we would buy from here again! Isaac is very knowledgeable and informative. It was a pleasure to deal with him. More

by Rv10511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and welcome to the Longo Family - Happy Holidays

November 13, 2021

Jimmy helped us over the last few days looking for a car that my needs and we finally got the car that I wanted. He looked at my budget and found exactly everything I needed to come with it. He was super he More

by AlyssaBarrientos77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Longo Toyota responded

Congratulations on your newly purchased vehicle from Longo Toyota. We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo for your auto care needs. Happy Holidays - Team Longo

November 12, 2021

Great job to Danny and Paul Leblanck keep up the fantastic work Longo is the best dealer bar none. More

by Jerryortuno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
Nov 12, 2021 -

Longo Toyota responded

We're honored to serve you and THANK YOU for the shout out on DealerRater - Team Longo

Nov 12, 2021 -

Jerryortuno responded

Longo is the only dealership i purchased my 10 vehicles it’s the best place to buy both Lexus and Toyota’s.

November 12, 2021

It’s really good they know what they doing faster in friendly They do the best for you the sales person they’re really friendly and they know exactly what they talking about More

by Jesus de la torre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri Jiang
Nov 12, 2021 -

Longo Toyota responded

Congratulations from all of us @ Longo Toyota, delighted to read of the caring attention provided by Sheri - Enjoy what you drive and welcome to the Longo Family

November 12, 2021

Christian Egurvide is the person who assisted me, Longo Toyota lived up to its expectations of what people say about this place. This was my first purchase off a lot and Christian was very helpful i went i More

by Vanessab97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Longo Toyota responded

Good Morning Vanessa and THANK YOU for entrusting the team @ Longo Toyota with you auto care needs. Buying | Leasing a vehicle for the first time is intimidating and delighted, but not surprised on the caring attention Christian provided. He's certainly one of the many reasons why Longo is Longo. Enjoy what you drive, welcome to the Longo family and please have the Merriest of Holidays - Team Longo

November 11, 2021

Great service! Thank you for your attention and kind treatment. This is my second new car from Longo Toyota . More

by vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Cabrera-Tellez
Nov 12, 2021 -

Longo Toyota responded

We're honored to serve you Vanessa and delighted to read of the caring attention provided by Jenny and the team @ Longo Toyota. Have a wonderful weekend and let's get ready for the holidays. Hurry back - Team Longo

November 11, 2021

We purchased a Chevy at a Toyota dealership so the experience was understandably not the greatest! However, Isaac was exceptional and very professional. More

by AG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Tovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and this matter has been forward over to Isaac and the Mgmt team for details. If you have any unanswered questions, please do not hesitate to contact Isaac, he's always here to listen.

November 11, 2021

They are very good with offering discounts. Love that they have a rewards system. Also always honest. Thanks for Lyft More

by odelisa_8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Longo Toyota responded

Happy Friday and THANK YOU for entrusting Longo Toyota | Alex with your servicing needs. Have a wonderful weekend and hurry back - Team Longo

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