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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

November 28, 2021

Longo services are the best services I got in my life professional front desk and back than you More

by elzipoteinc@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Toyota - We're honored to serve you - Team Longo

Nov 29, 2021 -

elzipoteinc@att.net responded

Longo Toyota is professional

November 27, 2021

Fred is the best! He helped every step of the way, couldn’t be happier! More

by Ryan G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Longo Toyota responded

Congratulations on your most recent visit to Longo Toyota and delighted to know Fred Williams took wonderful care of you - Enjoy what you drive and welcome to the Longo Family

November 25, 2021

I had such a pleasant and professional experience with Ruben at Longo Toyota. He really made a point to get me the best deal which was remarkable. Thank you Ruben & Toyota 😁 More

by to.laura.y.ramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Longo Toyota responded

THANK YOU for the shout out on DealerRater. From all of us @ Longo Toyota, we're honored to serve you and please enjoy what you drive. Team Longo

November 25, 2021

Juan was a wonderful person to work with. Calm and not pushy. Allowed my wife and I to have privacy through it all. If anyone is looking to get a pre-owned car, go to Juan. More

by marlex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Longo Toyota responded

Thank you Marlex for the kind posting on DealerRater and for entrusting Longo Toyota | Juan with your needs. Enjoy what you drive and have a wonderful rest of your week - Team Longo

November 25, 2021

Service to my vehicle was good, customer service even better! Very helpful and informative and kept me up in what was going on with my vehicle.. More

by Rachelcarlos1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Chiu
Nov 29, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your Svc visit to Longo Toyota. Glad to read of the caring attention provided by Teddy. Have a great week and hurry back - Team Longo

November 25, 2021

I bought a Tire & Wheel Protection for $995 that has been advertised by the seller at the same time than my Toyota Camry SE Hybrid on 7/10/2021 at Toyota Longo, El Monte, CA. I recently booked an appointment More

by Nicolas Pham
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Mata
Dec 03, 2021 -

Longo Toyota responded

We wanted to acknowledge your posting both on DealerRater and Google and extend our sincere apology for any inconvenience this matter may have caused. Our Service Manager, Rob McGuire has been trying to contact you and has been unsuccessful in reaching you. At your convenience, please feel free to contact him @ D: 626.652.3610 E: rob.mcguire@longotoyota.com We look forward to hearing back from you

Dec 03, 2021 -

Nicolas Pham responded

I just got another appointment set up for this Saturday, December 4th by Danny Mata. Although it is a lot of wasting time, because I live 25 miles away from Longo Toyota, but let see how it will happen at this appointment. I will definitely keep you posted. Thank you for contacting me.

November 24, 2021

Everything was clear and easy. I felt like I was well taken care of. It was a very good experience. More

by freeride4yourself
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Toyota - We're honored to serve you - Team Longo

November 24, 2021

The only thing is i live 16 miles away and the shuttle is cover only 15 miles it's hard to wait almost 4hrs for service More

by Lupesanchez003
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you. We know your time is valuable and management is working on improving the wait time - Thank you for your feedback - Team Longo

November 23, 2021

We enjoyed working with Juan on our car purchase and appreciate his candid no-pressure style. He's extremely knowledgeable he let us test drive the vehicle and gave us the best and most honest examples More

by Vernhigareda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Longo Toyota responded

Congratulations on your most recent visit to Longo Toyota and delighted to know Juan Maldonado and the team @ Longo took wonderful care of you - Enjoy what you drive and welcome to the Longo Family

November 22, 2021

Juan was very helpful and gave us a good deal on our car. We went in without an appointment and was able to purchase the car same day. Juan made sure the car was cleaned and added floor mats before we went t More

by ychen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Longo Toyota responded

Congratulations on your recent purchase from Longo and delighted to read of the caring attention provided by Juan. Happy Holidays - Team Longo

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