Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,834 reviews
August 10, 2024
The service department reps I work with are always very helpful, professional, friendly and efficient. helpful, professional, friendly and efficient. More
by Kirkvforvendettarose
Employees Worked With
August 10, 2024
He is very knowledgeable and patient. He is also very friendly and professional. He treated us with respect and kindness. I highly recommend his service He is also very friendly and professional. He treated us with respect and kindness. I highly recommend his service More
by dora1130
Employees Worked With
August 08, 2024
Longo is great! There’s a reason they are #1. Bruce always makes sure I’m taken care of in a personable, but professional way. Always makes me feel important. Dav There’s a reason they are #1. Bruce always makes sure I’m taken care of in a personable, but professional way. Always makes me feel important. David Lee did the work I needed and even came out to discuss some tips for longer car and tire life. Really appreciated that. These guys truly care. Customer for life! More
by Baxnnex
August 05, 2024
The service was good. I did not wait long for my vehicle service. Augustin was very helpful I did not wait long for my vehicle service. Augustin was very helpful More
by Bam
Employees Worked With
August 04, 2024
In the past 15 years, I bought 4 cars from Longo and I have been using their services for my cars. I may not go for all the oil changes there, but always go there for major services and repairs. Over the have been using their services for my cars. I may not go for all the oil changes there, but always go there for major services and repairs. Over the years, they earned my trust in their services. They may not be the cheapest place to go in the town, but they have demonstrated their integrity in conducting their business. This time, I went there because my car had hesitation in starting the motor, and I had the battery changed 7 months ago. I thought it was the alternator or oil pump that went bad. They ran the diagnosis test and it turned out to be the new battery I bought from another place that went bad. They replaced it and they re-ran another test after the new battery was installed to be sure there were no other hidden electrical leaks that would drain the battery. The work was done professionally and Alex kept me updated along the way. I am 100% satisfied with their work. More
by KevinT
Employees Worked With
August 03, 2024
I had an amazing experience buying my new Tacoma here. Jose made the buying experience comfortable for me and took the time to talk to me and show me the new Iforce max model. Jose made the buying experience comfortable for me and took the time to talk to me and show me the new Iforce max model. More
by ozorock4
Employees Worked With
August 03, 2024
Service writer was great and professional. I really appreciated his honesty. Great service and communication. I really appreciated his honesty. Great service and communication. More
by Rbkith
Employees Worked With
August 03, 2024
Hello I was very satisfied with the fast service I received from longo toyota. I arrived to my appt @ 11:30 for my oil change & evey thing was done with in an hour. Thank you so much for your good ser received from longo toyota. I arrived to my appt @ 11:30 for my oil change & evey thing was done with in an hour. Thank you so much for your good services. More
by dgbettyboop3
Employees Worked With
August 03, 2024
My service adviser Noli was great and professional . I also got my car done about 1 1/2 hours. Good service ! I also got my car done about 1 1/2 hours. Good service ! More
by doris_fung118
Employees Worked With
