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Longo Toyota

El Monte, CA

4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

August 13, 2024

I’ve taking my Tacoma to local dealerships for service out of convenience. Since my truck is still under warranty I continue utilizing dealer service. I have found the local dealerships somewhat lacking a More

by Paul K
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Longo Toyota responded

Thank you so much for your thoughtful and detailed posting! I’m really glad to hear that your experience at Longo Toyota exceeded your expectations and restored your trust in dealership service. It's great that Steve and the entire team provided you with the professionalism and quality you were looking for. Your feedback about the exceptional service and fair pricing is invaluable and will definitely help others in making their decision. Team Longo Toyota

August 13, 2024

Lizette Vega was outstanding! I was searching for a Rav 4 Hybrid around the dealerships in my area. I was beyond frustrated at the pressure and treatment I received. I have a cred More

by Stephen Bernabe
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your detailed experience with Lizette Vega and Longo Toyota. We’re genuinely thrilled to hear that Lizette was able to provide you with such a positive and stress-free car-buying experience. It’s clear from your account that you encountered quite a few challenges in your search for the perfect vehicle, and we’re incredibly pleased that Lizette was able to turn things around for you. Her professionalism, honesty, and dedication are qualities we highly value, and it’s heartening to know they made a significant difference in your decision-making process. Congratulations on your new RAV4 Hybrid! We’re delighted to hear that you’re so pleased with your choice and that Lizette’s support throughout the process, including keeping you updated on shipping delays, contributed to your overall satisfaction. It’s wonderful to know that her commitment to providing excellent service made such an impression on you. Your decision to stay with us despite the offers you had from other dealerships speaks volumes about the quality of service you experienced. We’re so happy that Lizette’s approach resonated with you and helped you find exactly what you were looking for. Thank you again for your kind words and for choosing Longo Toyota. We hope you enjoy many fantastic drives in your new RAV4 Hybrid.

August 12, 2024

Couldn’t find the car I wanted anywhere. Got ahold of Jimmy Phan at Longo and he secured one for me that was in transit. Called me the day before it arrived. Came down the next day and Jimmy More

by djbassman50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

djbassman50 responded

Will buy my next car from Longo Toyota and Jimmy Phan!

Aug 12, 2024 -

Longo Toyota responded

Congratulations on your new car! I’m glad Jimmy Phan could secure the vehicle you wanted and make the process smooth and pleasant. Thank you for your kind words and recommendation. If you need anything else, feel free to reach out. Enjoy your new ride and welcome to the Longo Toyota family

August 12, 2024

Excellent service. The salesman, Daniel Vo and his Co worker, Andy Luu were professional, friendly, patient, and fast. More

by Sungsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Vo
Aug 12, 2024 -

Longo Toyota responded

We're thankful for your visit to Longo Toyota and please enjoy what you drive.

August 11, 2024

My service advisor Alex was very good and briefed me on the current recalls on my 2023 Tundra More

by Jess Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Longo Toyota responded

Thank you for bringing your 2023 Tundra in for service. I’m glad to hear Alex provided excellent service and informed you about the current recalls. If you have any more questions or need further assistance, please don’t hesitate to reach out. From all of us @ Longo

August 11, 2024

Alex Leyva was really attentive to my needs, he is one of the best over there More

by teranjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Longo Toyota responded

Thank you for your feedback! I’m thrilled to hear that Alex Leyva was attentive and met your needs. We’re proud to have him on our team and appreciate your kind words. If you need anything else, feel free to reach out! Team Longo

August 11, 2024

Hassle free dealership. Sales person Jose Del Solar was awesome. 10 out of 10! Service More

by MReyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Longo Toyota responded

Congratulations on your new vehicle! It’s great to hear that you had a hassle-free experience and that Jose Del Solar was awesome. Thank you for the 10 out of 10 rating! Enjoy your new ride, and please let us know if you need anything further. Team Longo

August 11, 2024

Service was pretty fast. We were not even at the dealer for more than an hour. More

by sheila_012568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Longo Toyota responded

Thank you for visiting our dealership and delighted knowing your time spent was short and satisfying.

August 10, 2024

I have been going to Longo Toyota since 2019. The service is outstanding. Their employees are very professional. I had a great professional experience with Brian Bernal, Toyota Care ASM. The More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Aug 12, 2024 -

Longo Toyota responded

Thank you so much for your wonderful feedback! I'm thrilled to hear about your positive experience at Longo Toyota and with Brian Bernal. It’s great to know that our service met your expectations and that Brian’s professionalism and personal touch made such an impact. Your kind words and high rating mean a lot to us. We truly appreciate your continued support and your willingness to recommend us to family and friends.

August 10, 2024

Great service from Daniel very helpful and informative and answered all my questions about my Toyota Tacoma More

by jimenez6719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Longo Toyota responded

Thank you for bringing your vehicle in for service. We're delighted to hear that you had a great experience with Daniel. It’s wonderful to know that he was helpful, informative, and answered all your questions about your Toyota Tacoma. Your satisfaction is our priority, and I’m glad we could meet your needs. Team Longo Toyota

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