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Longo Toyota

El Monte, CA

4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

August 21, 2024

Good customer service! !! Soon as i pulled in i was greeted and taken to sign paperwork.. Agustin answered all my questions and was really profesional. 100 percent recomme More

by Luis86ex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Longo Toyota responded

Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our service. Agustin will be delighted to know that his professionalism made a difference. Team Longo Toyota

August 20, 2024

I drive over 45 minutes just to get my service done at Longo. Love them More

by curtamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Longo Toyota responded

Thank you so much for your kind words and for taking the time to leave us a review on DealerRater! We’re thrilled to hear that you make the drive of over 45 minutes just to receive your service at Longo. It’s wonderful to know that you love the experience we provide. Team Longo

August 19, 2024

Price was very competitive. The customer service was very good. Sam Halawi was very nice and patient. He went out of his way to make sure we were happy. Longo has a large selec More

by Dbel23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Longo Toyota responded

Thank you for your feedback! We’re pleased to hear that you found our prices competitive and that you had a positive experience with our customer service. It’s great to know that Sam Halawi went above and beyond to ensure your satisfaction. We appreciate your comments about our selection of Toyota vehicles, both new and used. Thank you for choosing Longo, and we look forward to assisting you again in the future!

August 17, 2024

Came in for a service and the advisor was very kind and informative. I waited at the dealership and their service waiting area was very comfortable. Lastly the service member that handed my car off to me w More

by Christian B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Longo Toyota responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our service advisor and enjoyed our comfortable waiting area. It’s great to know that the service member who handed off your car made a good impression. We appreciate your kind words and hope to see you again soon! Team Longo

August 17, 2024

Extremely professional and they go above and beyond to help you with what is needed. Alex kept me fully informed on the car needs and timing of work. Alex went more than expected to help me out with my si More

by JayR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Longo Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Alex went above and beyond to assist you not only with your car but also with your situation at home. We’re proud to have team members like him at Longo Toyota who truly care about our customers. Your recommendation means a lot to us, and we’re grateful for your support. If you need anything else, don’t hesitate to reach out. Thank you again for choosing us

August 17, 2024

i have been coming to Longo for many years. I live in Ipland. Your customer service is second to none! More

by Betomdo160
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Longo Toyota responded

Thank you for your continued support over the years and for taking the time to share your experience. We’re glad to hear that our customer service consistently meets your expectations. Your loyalty means a lot to us, and we look forward to serving you for many more years to come! Hurry back - Team Longo

August 16, 2024

I have buying few times car from different car dealers, Longo Toyota has excellent services from beginning to the end More

by tian, victoria
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Longo Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that your experience with Longo Toyota | Nick L was exceptional from start to finish. Providing excellent service is our top priority, and it’s wonderful to know that we’ve made a positive impression.

August 16, 2024

Honesty, Integrity and Transparency. Very relax, calm and peaceful environment. I’ve been through a lot of dealership and their incomparable. If there is a 6 star rating i’ll give them t More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Longo Toyota responded

Thank you so much for your incredible feedback! We are genuinely honored by your kind words and thrilled that our commitment to honesty, integrity, and transparency has stood out to you. Creating a relaxed, calm, and peaceful environment is something we strive for, and we’re delighted that it made your experience memorable. Your high praise and the mention of a 6-star rating truly mean a lot to us. Knowing that you consider us "the best" and that we exceeded your expectations is the highest compliment we could receive. Team Longo

August 16, 2024

This dealership has one of the best teams! I went to multiple dealerships prior to visiting this one, and this one was by far the most welcoming and professional. I went in looking for specifi More

by Rosa C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that our team, especially Ruben, could make your car buying experience so positive and memorable. It's fantastic that we were able to help you find the perfect car and make the process smooth and enjoyable. Your kind words truly mean a lot to us. Should you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing Longo Toyota—wishing you many happy miles in your new car!

August 13, 2024

We do like to have our Lexus turn-up there: the serviceman Mr. Beau Lee is always friendly, professionalism to take care our car. More

by bchao38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Lee
Aug 13, 2024 -

Longo Toyota responded

Thank you for your posting on your service visit to our Lexus dealership and delighted Beau took wonderful care of you - Hurry back Team Longo Lexus

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