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Longo Toyota

El Monte, CA

4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

August 29, 2024

I’ve been to different Toyota dealers but never received the excellent service as Longo Toyota did (Agustin Jauregui) He is the best More

by nina92407
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Longo Toyota responded

Thank you for your wonderful feedback! We are delighted to hear that you had an exceptional experience at Longo Toyota, particularly with Agustin Jauregui. We strive to provide the best service possible, and it’s gratifying to know that Agustin exceeded your expectations.

August 29, 2024

I bring my Prius to Longo for service and appreciate how I can drop my car off late in the evenings and then pick it up at my convenience the next day or even later. This added convenience is highly importa More

by Turtletrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your positive experience with Longo Toyota. We are thrilled to hear that you appreciate the convenience of our service scheduling and the communication updates we provide. Your feedback is invaluable to us and reinforces our commitment to delivering excellent service. Have a wonderful upcoming holiday

August 29, 2024

I was next in line, waiting in lane #2 and I was skipped by an advisor. I had an appointment and couldn't believe he was helping the car in back of me. I suggest if he had a reason to skip me, he should hav More

by Johernandez1316
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Longo Toyota responded

Thank you for letting us know about your recent visit. It’s great to hear that Agustin Jauregui was able to provide you with the help you needed and that his service stood out. We appreciate your feedback and look forward to ensuring a smoother experience for you in the future. We hope to see you again at Longo Toyota soon!

August 27, 2024

The dealership was very clean and newly renovated and all the sales people I was involved with were very helpful and professional including my direct salesman named Ash. He explained everything very clearly More

by Michaeldemoulin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Longo Toyota responded

Congratulations on your recent purchase! We're thrilled to hear that you had such a positive experience at our dealership. It’s wonderful to know that you found our newly renovated facility clean and welcoming. We’re also pleased to hear that Ash and our team were helpful and professional throughout your visit. We strive to ensure that every customer is well-informed without feeling pressured, and it sounds like Ash did an excellent job of that. Thank you for recognizing the value of the extended warranty and tire coverage. We’re confident that these additions will enhance your driving experience and provide you with extra peace of mind. If you have any questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your new car!

August 25, 2024

Excellent service, professional efficient salesperson, no surprises, no bait and switch, as advertised, beautiful facility. I will purchase here again. More

by koby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Nono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Longo Toyota responded

We’re thrilled to hear that your experience was stress-free. We look forward to assisting you again in the future. Enjoy what you drive - Team Longo

August 25, 2024

Excellent dealership to do business with! Their sales person Brandon Cruz and his partner Simon Chung are truly amazing and professional and they know their business. I’ve never purchase a ve More

by jamartinez_123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Chung
Aug 27, 2024 -

Longo Toyota responded

Brandon & Simon at Longo Toyota are delighted to have served you. Thank you for your kind feedback and for posting about your experience. Your satisfaction is our priority, and we look forward to assisting you again in the future.

August 25, 2024

Alex is a fantastic service writer and should get a raise for such great service More

by joe_chaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Longo Toyota responded

Thank you for your 5 Star review. Alex and team are honored to serve you - Hurry back!

August 24, 2024

Wonderful job specially the service was great at Longo Toyota beside that the cast and crew was so friendly More

by naveed.naderi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khatera hassan
Aug 27, 2024 -

Longo Toyota responded

Thank you for your review and feedback on DealerRater, we're honored to serve you - Team Longo

August 24, 2024

Dealership was very attentive to me They practically spent the whole day getting me the vehicle that was right to me. More

by rubenpizana16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Khatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Longo Toyota responded

Thank you for your kind feedback and for posting about your experience. Your satisfaction is our priority, and we look forward to assisting you again in the future.

August 23, 2024

Jimmy has been helping me, and my family, for a few years now. From the first truck we bought at Longo in 2017, to the tundra we bought today, Jimmy has made our car buying experience at Longo easy. More

by meda1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Longo Toyota responded

Thank you for your positive feedback! Jimmy is delighted to have served you and family. Your satisfaction is our priority, we look forward to serving you again soon.

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