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Longo Toyota

El Monte, CA

4.8
5,050 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,050 reviews

August 05, 2022

Always prompt, efficient, personable and respectful. I have been coming here to get my car serviced since 2003. More

by sushimaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Longo Toyota responded

THANK YOU for being the most important part of our business and here's to many more years - Team Longo

August 04, 2022

Great place to buy a car and Fred was the best person to work with hands down the best More

by johnhaoduong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Longo Toyota responded

Glad to read you had a wonderful visit @ Longo Toyota w/Fred Williams and the Sls team. Enjoy what you drive and welcome to the Longo family

August 04, 2022

Love Longo because of professional service. This time I worked with Alberto Mariscal and Nicole the receptionist. Nicole was very helpful and patient. We forgot a satchel in waiting lounge. Whe More

by puzzlemaker17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Last trip to parts dept Ruben was great, Alberto Mariscal
Aug 04, 2022 -

puzzlemaker17 responded

No message

August 04, 2022

Excellent customer service, spacious waiting area while car in service, and the service adviser was very attentive and caring. More

by Mamanga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lesley Torres
Aug 04, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

August 04, 2022

I love their new system of service and payment, so convenient and quick. Longo always has great quick service and my go to advisor Daniel Perez is very professional and helpful in helping me keep my t More

by Vreynoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perez, Octavio Correa
Aug 04, 2022 -

Longo Toyota responded

Thank you for the 5-star DealerRater posting about your svc visit to Longo Toyota. We'll make sure Daniel and Octavio receive a copy of this review, it's certainly going to make their day - Hurry back - Team Longo

August 02, 2022

I've been doing car maintenance here. Longo Toyota is a great Company, Perfect Service. I like it. More

by chenjie2016930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Longo Toyota responded

We know you have many choices when selecting a servicing facility and we're honored @ Longo Toyota you've chosen us to handle your auto care needs. Make it a great day and hurry back!

August 02, 2022

Kerry Li, she's great! She is very professional. Also very friendly. She patiently answered my questions and helped me purchase a vehicle. More

by chenjie2016930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Longo Toyota responded

We will make sure Kerry Li @ Longo Toyota Sls Dept. receives a copy of this review, it's certainly going to make her day. Thank you for posting your visit on DealerRater - Team Longo

August 01, 2022

Clean and well organized , most associate friendly and helpful except all three receptionist at show room when you first walk in , first impression is the last impression... More

by Shabymua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Longo Toyota responded

We're honored to serve you and please enjoy what you drive - Team Longo

July 31, 2022

I was impressed with agent who helped me make a deposit to reserve a place for Rav4 Hybrid...Fred Garcia...when my Rav arrived, he called and we started the process of purchase...Fred was very helpful/nice More

by achaze730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Longo Toyota responded

What a great way to start our week @ Longo Toyota Sls Dept. Thank you so much for entrusting the team | Fred with your auto care needs. Enjoy what you drive and welcome to the Longo Family

July 31, 2022

Great customer service. Daniel Perez my service advisor was very knowledgeable . Communicated with me while my car was being serviced . Very friendly and great smile . Long More

by Veharo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Aug 01, 2022 -

Longo Toyota responded

We're happy that you enjoyed your visit to Longo Toyota Svc Dept - Have a wonderful rest of the week and hurry back - Team Longo

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