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Longo Toyota

El Monte, CA

4.8
5,047 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,047 reviews

August 28, 2022

Spacious and clean customer waiting room; knowledgeable service advisor and quick service. What customers want. More

by Mt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Longo Toyota responded

Thank you for recognizing our efforts to have a comfortable | clean facility and delighted knowing our team @ Longo Toyota is taking wonderful care of you.

August 25, 2022

Doug, Daniel and Zac made the entire car buying experience incredibly simple and easy, they are just amazing. They could not have been more friendly, knowledgeable and accommodating which we reall More

by rtbinder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Eroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Nono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Longo Toyota responded

What a great way to start off our Friday @ Longo Toyota - Thank you for the shout out and please know how honored we are to serve you - Team Longo

August 25, 2022

Longo Toyota provides great service. They are helpful and convenient. They have a spacious waiting area. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Longo Toyota responded

It's great to read Chris how comfortable your felt @ Longo Toyota, we work hard everyday, to ensure our guests visit are comfortable and easy. Can't wait for you to see the upgrades that will be happening in 2023. Team Longo

August 25, 2022

Everyone was very helpful and prompt with the service! Would recommend anyone to come here More

by Sg245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Aug 25, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

August 25, 2022

Patty (Patricia) Gutierrez was a MVP. I first got into contact with Longo and the system assigned a sales person to me who wasn't super helpful or responsive -- left me an email saying th More

by YL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Gutierrez
Aug 25, 2022 -

Longo Toyota responded

We're so delighted you didn't give up on Longo Toyota and happy you were able to get connected with Patty. Enjoy what you drive and thank you for being the most important part of our business. Team Longo

August 24, 2022

Longo Toyota always provides the best service efficiently! The service manager, Bruce Herrera is great. Longo is one of the reasons that we kept buying Toyota. More

by hsieh_c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Longo Toyota responded

We couldn't agree with you more about Bruce Herrera @ Longo Toyota Svc Dept. he's one of the many reasons why Longo is Longo, BUT, you are certainly the main reasons Longo is still here!. Make it a great day and hurry back - Team Longo

August 24, 2022

Allen Hon was very helpful. He made the whole process very easy and enjoyable Thanks More

by kgm500
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Hon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations

August 23, 2022

Ruben Cardenas was very knowledgeable and helpful in the purchase of our vehicle. I appreciated very much that he was not pushy. He was able to answer all of our questions about the vehicle, the warranty, a More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Longo Toyota responded

Thank you Kathy for being the most important part of our business. Make it a great day and enjoy what you drive -Team Longo

August 22, 2022

Great place to find a car. Have very helpful employees and have a Starbucks too!!!! More

by peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Longo Toyota responded

We're delighted to read how comfortable your visit was to Longo Toyota. Enjoy what you drive and welcome to the Longo Family

August 22, 2022

They did the job I wanted done. They returned the part that was replaced as requested. The turnaround time was good. They provided a free coffee while I was waiting. More

by Wmkend5
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Longo Toyota responded

Thank you for the 5-Star DR posting and we're honored to serve you - Team Longo

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