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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

November 22, 2022

Jorge was the one who picked up my call when I made my first call to ask about a pre-owned Mirai that I saw on the Longo website. It was summer afternoon and he just went right out to check if the car I i More

by Anidog219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Longo Toyota responded

We want to THANK YOU for taking the time to provide your 5 STAR review regarding your visit with Jorge | Longo Toyota. We're honored to serve you. Make sure you enjoy what you drive, have a great week and Happy Holidays - Team Longo

November 22, 2022

My family and I had a great experience with Ruben Cardenas. Ruben was very knowledgeable in the features of the Sienna we purchased. I also liked that he is bilingual in spanish made it easier to hel More

by Cynthia Becerra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Longo Toyota responded

This is the highest compliment any dealer can receive - Thank you Ms. Becerra for entrusting Longo Toyota | Ruben to handle your auto care needs. Enjoy what you drive and Happy Holidays

November 21, 2022

Longo did not charge any Additional Dealer Markup during this chip shortage November 2022 while other dealerships are taking advantage of the buyer. This was the smoothest vehicle purchase I’ve made. Find o More

by J.D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe the gentleman’s name is Paul
Nov 21, 2022 -

Longo Toyota responded

Happy Holidays JD and thanks for the 5-Star DealerRater posting - Team Longo

November 21, 2022

The sales manager Luis was amazing . He was fast and efficient. Was straight to the point and does not insist on any additional warranty when you say you don’t want to get it. Very helpf More

by Annie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations on your brand new vehicle and we're honored to serve you - Happy Holidays!

November 21, 2022

Since early April I have been working with Martha Iniguez and Longo Toyota. Maybe the only dealership at that time with no market adjustment. They have gotten two different cars and we changed our minds both More

by Dorafrancovig
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Martha Iniguez
Nov 22, 2022 -

Longo Toyota responded

Thank you for sharing your experience with Longo Toyota | DealerRater. We're delighted Martha took wonderful care of you during your visits. She definitely does a wonderful job in servicing her guests and provides excellent service. We want to say THANK YOU for referring your friend to us and hope we can service you in the future. Happy Holidays to you from all of us at Longo Toyota.

November 20, 2022

Noli Evangelista went extra mile to meet my expectation on my service on my truck More

by Elu P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Longo Toyota responded

Thank you for the kind posting - Team Longo

November 20, 2022

Service persons are friendly and willing to help to make the maintenance registration as easy as 123. Jobs performed quickly and limited waiting time. I am very satisfied. More

by BH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Longo Toyota responded

We're honored to serve you and delighted knowing the service team @ Longo Toyota took wonderful care of you - Plz have the Merriest of Holidays - Team Longo

November 18, 2022

My husband and I have been searching for the perfect family car for a long time and we are also first time buyers, so needless to say we were a little nervous. We saw a potential winner and contacted Lo More

by CCuellar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Longo Toyota responded

We're honored at Longo Toyota to serve you and CONGRATULATIONS on your first time buying, how exciting this is for you. We know you have many choices when selecting a dealer and we're honored you've chosen Longo | Fred Williams to handle your needs. Call us if you need anything and enjoy what you drive - Team Longo

November 18, 2022

Great customer service and service advisor. Thank you for very helpful advice regarding my car. Everything is perfect, definitely will come back again for another service. More

by my_cool31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Longo Toyota responded

Thank you for the 5-star DealerRater review, we're honored to serve you - Team Longo

November 18, 2022

My service rep Alejandro was extremely professional and very kind. Took care of business 100%. More

by LuLu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Jimenez
Nov 21, 2022 -

Longo Toyota responded

Happy Holidays from all of us @ Longo Toyota and hurry back

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