Back

Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,052 reviews

November 26, 2022

I have been dealing with Longo Toyota for over 25 years now and found all the employees to be extremely friendly, professional, and helpful. Looking forward to another 25 years together! More

by vafetian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Longo Toyota responded

Wow!!!! Thank you for being a loyal Longo Guest, you brought a smile to all of us at Longo Toyota. We're honored to serve you and looking forward to another 25 years of servicing you.

November 25, 2022

Longo Toyota is large, clean, and professional. Large assortment of cars to choose from and we loved the Starbucks in the building. More

by jcaballero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Longo Toyota responded

THANK YOU for your 5 STAR DealerRater review, we're honored you stopped by. Happy Holidays - Team Longo

November 25, 2022

Danny Guerrero and Jesus were both terrific. Danny in particular went over and above with his customer service skills. My 2019 Avalon SE is running great! Thanks to the entire service team as we More

by rxbmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
Nov 25, 2022 -

Longo Toyota responded

Thank you for the 5 STAR DealerRater review about your visit to Longo Toyota and we're so delighted to read of the caring attention provided by Dany & Jesus. On behalf of Longo Toyota we want to say THANK YOU for what you do for all of us, you are an amazing U.S. Navy Veteran and this is a small token from our team. Happy Holidays

November 25, 2022

I love going to El Monte Toyota. We purchased our cars there with Paul Leung and have been taking them for maintenance ever since. Alex has taken care of checking us in for our car m More

by Jess
Recommend Dealer
Yes
Employees Worked With
Paul Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Longo Toyota responded

Thank you Jess for the kind posting on DealerRater and for entrusting Longo Toyota | Jess with your auto needs. Have a wonderful rest of the week and hurry back - Team Longo

November 25, 2022

Michael Kim at Longo Toyota helped me out to purchase a rarely available rav4 prime. He was extremely professional and kept me up to date on the wait. I would buy all my cars from him if I could. More

by NewBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Longo Toyota responded

Welcome to Longo Toyota and what a great selection in the Toyota model you've picked out - nice job. Keep spreading the word about Longo we can never have enough business. Enjoy what you drive -Team Longo

November 24, 2022

The services this dealership is good . The people are nice, the services is great. The time is great. Everything is perfect. More

by hwazenhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
Nov 25, 2022 -

Longo Toyota responded

We're honored to serve you, please make sure to call us if you need anything - Team Longo

November 24, 2022

wait 4 hours in store for just tire routation……that was so bad experience ever! More

by Hongming5169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Longo Toyota responded

We’re sorry to read about this matter you’ve posted on DealerRater, we take this matter serious. Because of the anonymity of DealerRater, we don’t have any way to contact you. Please feel free to contact our Guest Relations Dept. and ask for Laura Montes, she's always here to listen. D: 626.580.6134 E: laura.montes@longolexus.com We look forward to hearing back from you

November 24, 2022

Franchesco was the best, went above and beyond to provide great service. Fast and easy car buying…Thank you More

by alfred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchesco Nicholas
Nov 25, 2022 -

Longo Toyota responded

Alfred we are honored you have chosen Longo Toyota for your auto needs. Enjoy what you drive - Team Longo

November 23, 2022

Fred William is the best car dealer I’ve ever met. He’s straightforward, super friendly, professional and patient with me while explaining the deal to me. He also got me an extra $1000 on my trade-in. More

by Kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Longo Toyota responded

We're honored to serve you Kenny. Fred is 100% here for you and his guests and always goes beyond to provide you excellent service. Thank you for referring your friends and family to Longo Toyota, we can never have enough business. Happy Holidays

November 23, 2022

Longo Toyota has its service/maintenance program down to a science. It was smooth sailing from the time I made my service appointment via the phone to the time I picked up my car after it was serviced. More

by A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Longo Toyota responded

Thank you for sharing your feedback with Longo Toyota | DealerRater. We're thankful you have chosen Longo for your vehicle care needs, Albert and the team are honored to serve you. Happy Holidays

...
143
...