Back

Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,052 reviews

December 03, 2022

Everyone is very kind in the dealership, especially Fred. He took very good care of me, and I'm very grateful. More

by Megan Oliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Longo Toyota responded

Thank you Megan for your kind posting about Fred. We're so delighted Fred took wonderful care of you. May you have a Joyous Holiday Season - Team Longo

December 02, 2022

Jose was incredibly kind and patient with me. I had a traumatic experience with another predatory dealership and he never made me feel bad about my mistakes. He worked for hours to get me the bes More

by Ruthie1711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli in finance
Dec 02, 2022 -

Longo Toyota responded

We're delighted to know Jose took excellent care of you and worked closely to get you the best deal. Happy Holidays from Longo Toyota

December 01, 2022

I love Doug Eroh. He helped me buy my girlfriends car. She is my sister as well. Doug is a amazing dealer. More

by ilovevic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Lo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Htun
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Halawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Eroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin (Chiho) Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Augustus Gabutina
Dec 01, 2022 -

Longo Toyota responded

Thank you once again for your kind posting - Team Longo

December 01, 2022

He’s very friendly and nice, he helped me a lot with my new car deal. More

by Bao Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Longo Toyota responded

We're honored to serve you and please enjoy what you drive -Team Longo

December 01, 2022

This review is way past due. A little over a year ago, I had a problem with my 2015 Toyota Tacoma Limited and I was very frustrated as no other mechanic/dealer was able to figur More

by MRSocal
Recommend Dealer
Yes
Employees Worked With
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lee
Dec 01, 2022 -

Longo Toyota responded

Longo Toyota Svc Dept will always go that extra mile to try to duplicate our guests concerns - Glad our Shop Foreman David Lee was able to get involved and resolve. Happy Holidays and THANK YOU again for all the trust you have in our company - it means a lot

November 30, 2022

I love Vic smith. He helped me get the right car for me my boyfriend and my other boyfriend who is also my brother More

by ilovevic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Menendez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Su
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tsao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Eroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Zhou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Perez-Baez
Nov 30, 2022 -

Longo Toyota responded

We're honored to serve you and your family - Please have the Merriest of Holidays and keep spreading the word about Longo | Vic, we can never have enough business - Team Longo

November 29, 2022

Had great service at Longo Toyota with my advisor Edward Duran. He helped me with what I needed and always gives excellent customer service. More

by Ashley Velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Nov 29, 2022 -

Longo Toyota responded

Thank you Ms. Velazquez for the 5-Star rating on DealerRater about your service visit @ Longo Toyota | Edward Duran. From all of us @ Longo Toyota, we wish you the Merriest of Holidays and hurry back

November 29, 2022

Excellent salesman, addressed our needs with professionalism and expertise! I would use him and the dealership again. Jorge Crisanty is truly an asset to Longo Toyota! More

by Polleraroja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Longo Toyota responded

Happy Holidays from all of us @ Longo Toyota and please enjoy what you drive

Nov 30, 2022 -

Polleraroja responded

Thanks I will FYI in the future it would be nice for your dealership to pass on to customers a small token such as a keychain with your brand. It’s good publicity.

November 28, 2022

Customer service is always great here, they are usually always busy so make an appointment in advance if you do not like waiting. More

by Chief_michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Nov 28, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and we're so honored to serve you - Team Longo

November 28, 2022

Alex was very helpful and very friendly to me. He answer all my questions. I hope he will be the one will help me again in the future. I also will refer all my friends and families to ask for Alex More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Longo Toyota responded

Thank you for the 5 STAR REVIEW about your visit to Longo Toyota service and we're so delighted to read of the caring attention provided by Alex. Have a wonderful week and hurry back - Team Longo

...
142
...