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Longo Toyota

El Monte, CA

Overview
Employees
Reviews
Vehicles
4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

September 03, 2024

I took my vehicle in for minor service and repairs. I ended up picking my vehicle up in worse shape. My interior was all marked up with grease on my door panels front and rear. My rear sliding door More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Zhou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
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Sep 05, 2024 -

Longo Toyota responded

We know this matters important to you Scott, which makes it even more important to us @ Longo Toyota. At your convenience, please feel free to contact our Service Manager, Jesus Chacara @ D: 626.567.0508 or E: jesus.chacara@longotoyota.com to discuss this matter in detail

September 02, 2024

They did a great job and were very helpful. They had a good quick service. Thank you for helping to fix my car. More

by gkwong2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zech Evans
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Sep 04, 2024 -

Longo Toyota responded

Thank you for sharing your experience! We're delighted to hear that you enjoyed your service visit with Zech. It’s great to know that they provided helpful and efficient service, and that your car is now in excellent condition. Hurry back - Team Longo

September 02, 2024

Fred was very kind and i enjoyed working with him. Very nice and knowledgable. I really liked his upbeat personality. I would revisit longo More

by inflrs914
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Longo Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Fred made such a positive impression. We pride ourselves on having knowledgeable and personable team members, and it's great to know Fred's upbeat personality contributed to your enjoyable experience. We look forward to welcoming you back to Longo in the future!

September 02, 2024

We came to Longo because Paul Luong has previously sold us cars and is now at Longo. Paul is quite knowledgeable and provides all the information we need to make an educated decision. More

by Grimesm01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Longo Toyota responded

Thank you for your continued trust in Paul Luong and Longo Toyota! We’re delighted to hear that Paul’s expertise and knowledge have once again helped you make an informed decision. Your satisfaction and confidence in our team are very important to us. We appreciate your loyalty and look forward to assisting you with any future needs.

September 01, 2024

Alex Leyva and Destiny Salgado were great help. in assisting me with my appointment. Thank you. More

by Ortizchua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Sahagun
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Sep 04, 2024 -

Longo Toyota responded

Thank you for taking the time to share your experience! We’re delighted to hear that Alex Leyva and Destiny Salgado provided you with great assistance for your appointment and service visit. We’ll make sure to pass along your appreciation to them. Team Longo

September 01, 2024

Love Longo Toyota, always professional, gets things done right and on time. Thank you Longo More

by Citizen 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Chung Service Dept
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Sep 04, 2024 -

Longo Toyota responded

Thank you so much for your kind words! We're delighted to hear that you love Longo Toyota and appreciate our professionalism and timely service. It’s our mission to ensure everything is done right for our valued customers.

September 01, 2024

Longo Toyota is one good dealer at south California professional staf faster and convenience on work hours More

by elzipoteinc@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Longo Toyota responded

Thank you for your positive feedback! We’re thrilled to hear that you consider Longo Toyota one of the best dealers in Southern California. Our team takes great pride in being professional and efficient, and we’re glad our extended hours and convenience have made your experience a positive one.

September 01, 2024

Longo Toyota provides excellent and honest customer service. The process was quick. They are well organized. More

by dmnunez2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jorge haro
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Sep 04, 2024 -

Longo Toyota responded

Thank you for choosing Longo Toyota and for taking the time to share your experience. We’re thrilled to hear that you found our customer service to be both excellent and honest. It’s our goal to make the process as smooth and efficient as possible, and we’re glad that our organization met your expectations.

September 01, 2024

Excellent service I would recommend Longo Toyota I’m happy to be part of Longo More

by salvador B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Longo Toyota responded

Thank you for your kind words and recommendation! We’re thrilled to hear that you’re happy with the service at Longo Toyota and that you feel like a valued part of our community. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service.

September 01, 2024

Great service and the service tech pays attention to detail . Charlene at the Enterprise rental was very attentive. I always service all my Toyotas at Longo. More

by JDF Group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Longo Toyota responded

Thank you for your fantastic feedback! We’re delighted to hear that you received great service and that our service tech's attention to detail stood out. It's also wonderful to know that Charlene at Enterprise made a positive impact with her attentiveness. We truly appreciate your loyalty and are grateful that you choose Longo Toyota for all your service needs

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