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Longo Toyota

El Monte, CA

4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

September 09, 2024

Benjamin took great care of us. I do recommend going on the weekdays, on the weekends expect your care to take minimum 3 hours to service. More

by Justin90909090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Longo Toyota responded

Thank you for your valuable feedback and for your trust in our service. We’re delighted to hear that Benjamin took great care of you. We apologize for any delays you experienced and appreciate your patience. Your suggestion to visit during weekdays is noted and will certainly help future customers plan accordingly. We strive to improve our service and efficiency continuously, and your insights are invaluable in this process. Thank you once again for your feedback and for choosing us.

September 09, 2024

Thanks Longo Toyota en especial Max very professional thank you so much I like the services More

by Sobeydatello
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Longo Toyota responded

Thank you for choosing Longo Toyota for your service needs. We truly appreciate your business and the opportunity to assist you. A special thanks for your kind words about Max and the service team. We’re delighted to hear that you had a positive experience and found our service to be professional and satisfactory.

September 08, 2024

Awesome experience, amazing speed, great people, such a nice dealership to go to for a car. More

by Ah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heecher Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and welcome to the Longo family

September 07, 2024

Great service and fast also very friendly Fix my recall and oil service that I requested More

by walter.calderon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sorry i do not remember his name booth #11
Sep 09, 2024 -

Longo Toyota responded

Thank you for your rating and review - Team Longo

September 07, 2024

Mandi took care of my car ion 9/5 . She’s terrific. Best car care I’ve ever had. She went above and beyond to make sure I was taken care of. It was a pleasure for me to wait for my car More

by Livjohansen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review on DealerRater! We’re thrilled to hear that Mandi and our concierge team provided you with exceptional service on September 5th. It’s always our goal to go above and beyond for our customers, and it’s fantastic to know we succeeded in making your car care experience a pleasure. Your kind words mean a lot to us, and we’ll make sure to share your feedback with Mandi and the rest of the team. We look forward to serving you again in the future! Longo Toyota

September 05, 2024

Fast, accurate, clean environment, reasonable price, warm service Fast, accurate, clean environment, reasonable price, warm service Fast, accurate, clean environment, reasonable price, warm service More

by 1223318037toyota
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Longo Toyota responded

Thank you so much for visiting us! We’re thrilled to hear that you found our service to be fast, accurate, and in a clean environment. We take pride in offering reasonable prices and delivering warm, attentive service. Your satisfaction is our top priority, and we’re delighted that we could meet your expectations. Hurry back - Team Longo

September 03, 2024

They are friendly and keep engaged with client as we wait for vehicles and respect decision on moving forward with repairs and prioritizes service needed. More

by mariana
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Sep 04, 2024 -

Longo Toyota responded

They are friendly and keep engaged with client as we wait for vehicles and respect decision on moving forward with repairs and prioritizes service needed. Hurry back - Team Longo

September 03, 2024

Longo is simply the best dealership; period! No haggle pricing, friendly staff, quick sales process make the experience all the more better! Will be coming back for future Toyotas! More

by P H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Longo Toyota responded

Thank you so much for your recent purchase from Longo Toyota! We're delighted knowing you had such a positive experience with us. At Longo Toyota, we pride ourselves on our no-haggle pricing, friendly staff, and efficient sales process. It's fantastic to know that these aspects contributed to making your visit exceptional.

September 03, 2024

The car buying experience was great. Longo Toyota had the model and trim that I was looking for, that was competitive in price with local dealers by me in Northern California. Michael More

by ron.nguyenk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Longo Toyota responded

Thank you for sharing your positive experience with us! We’re pleased to hear that you found the exact model and trim you were looking for and that our pricing was competitive with local dealers in Northern California. At Longo Toyota, we strive to offer a wide selection and great value to make your car-buying experience as smooth as possible. If you need anything else or have any questions in the future, please don’t hesitate to reach out.

September 03, 2024

The salesman was very nice explained everything step-by-step and I ordered the vehicle and he called me or texted me with updates. Excellent sales person. More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Canfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Longo Toyota responded

Thank you for sharing your wonderful feedback! We're delighted to hear that your experience with our salesperson was excellent. It’s great to know that their step-by-step explanations and timely updates helped make your vehicle purchase smooth and enjoyable. At Longo Toyota, we strive to provide top-notch service, and your kind words affirm that we're on the right track. We look forward to serving you again in the future and hope you enjoy your new Toyota!

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