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Longo Toyota
El Monte, CA
4,942 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 4,942 reviews
December 01, 2024
Andrew was great. Great customer service skills and call me to give me status updates on my vehicle. The only thing I dislike about my experience was that the maintena Great customer service skills and call me to give me status updates on my vehicle. The only thing I dislike about my experience was that the maintenance message on my dash was not reset and also the 5k mileage engine oil replacement reminder message was not added to center dash. I had to do it myself with the help of Andrew. Andrew sent me how to reset it and I also looked it up on YouTube to resolve it myself. Paying for a service but having to do it yourself is the reason people stop getting their vehicles serviced at the dealerships. Andrew said he would talk to management about this issue. Hopefully he does but overall Andrew was an excellent service rep will ask for him next time. More
by melemel04
Employees Worked With
Andrew Chu
November 30, 2024
Longo is number one for a reason, great customer service and had just the vehicle my wife wanted. Robert our sales guy made the whole car buying process effortless! and had just the vehicle my wife wanted. Robert our sales guy made the whole car buying process effortless! More
by Rhyde71
Employees Worked With
November 29, 2024
Great experience here. Robert Castillo was excellent. Everything went very smoothly. Would recommend this dealership. Robert Castillo was excellent. Everything went very smoothly. Would recommend this dealership. More
by Briank379
Employees Worked With
November 28, 2024
This has been the first time that I have had a great experience buying a car. He was honest, helpfull and answered all question with respect and politeness. Thank you. experience buying a car. He was honest, helpfull and answered all question with respect and politeness. Thank you. More
by Cjessmay
Employees Worked With
November 27, 2024
Great service! The estimated time of service was spot on! Thank you for speedy service! The estimated time of service was spot on! Thank you for speedy service! More
by Dee
Employees Worked With
November 27, 2024
I think is ridiculous that I have an appointment but still have to wait 4 hours to get my car on a regular checkup still have to wait 4 hours to get my car on a regular checkup More
by lll919
Employees Worked With
November 26, 2024
Jimmy Phan was friendly, professional, and knowledgeable. He made our car buying experiences smooth and non-stressful. We highly recommend Jimmy. He made our car buying experiences smooth and non-stressful. We highly recommend Jimmy. More
by Rubyreanne
Employees Worked With
November 26, 2024
Great place for service, professional and friendly staff at Longo Toyota , talented and knowledgeable mechanics and honest at Longo Toyota , talented and knowledgeable mechanics and honest More
by Slimsiyam
Employees Worked With
November 24, 2024
Good customer service, cashier was kind as well as advisor. Although I stood outside waiting for about 20 min just for an advisor to attend me and wasn’t greeted. advisor. Although I stood outside waiting for about 20 min just for an advisor to attend me and wasn’t greeted. More
by Cynthia
Employees Worked With
November 24, 2024
Very professional service. Very Helpful service. Very Detailed service. Very Timely service. Very accommodating service. Very productive service. Very Helpful service. Very Detailed service. Very Timely service. Very accommodating service. Very productive service. More
by Sirdaboy2003
Employees Worked With
