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Longo Toyota
El Monte, CA
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 4,834 reviews
September 20, 2024
Friendly service and staffs. Provided updates. Well maintained dealership. Has a Starbucks and a Subway shop on site. Lots of seating areas. Provided updates. Well maintained dealership. Has a Starbucks and a Subway shop on site. Lots of seating areas. More
by w888
Employees Worked With
September 19, 2024
Everything was explained well, even though I had to wait like 20 minutes for someone to help me like 20 minutes for someone to help me More
by Jmdk
Employees Worked With
September 19, 2024
Thank you Fred for your hospitality and selfless knowledge throughout this process. I have eyed a RAV4 for years and am so happy to drive home with one! knowledge throughout this process. I have eyed a RAV4 for years and am so happy to drive home with one! More
by Alexa
September 19, 2024
I love my salesperson, Ms. Khatera Hassan. Is Very patient, friendly, knowledgeable of the product and finance issues. I am very happy with her services. Khatera Hassan. Is Very patient, friendly, knowledgeable of the product and finance issues. I am very happy with her services. More
by Lynnttt888
Employees Worked With
September 18, 2024
I’ve been very happy with this dealership, it’s going on 25 years since I’ve been going there. But this time I felt very rushed and dismissed. I don’t know if it was because I was only purchasing my lease s 25 years since I’ve been going there. But this time I felt very rushed and dismissed. I don’t know if it was because I was only purchasing my lease so it wasn’t a big sale? There was lack of communication, I was there for almost for 6 hours. I was given a paper that said for my vehicle to be washed with a full gas of tank which was never done nor mentioned. But I was happy that I was able to purchase my car! More
by Adrienna M.
Employees Worked With
September 18, 2024
Mike, Kevin, and Louis were excellent! They were easy to work with, no high pressure to buy tactics, and we got the car the same day - something I didn't expect to happen! They were the lo They were easy to work with, no high pressure to buy tactics, and we got the car the same day - something I didn't expect to happen! They were the low price seller but didn't act like it. Kevin, especially, worked hard to answer all our questions and my wife is a tough cookie when it comes to making a deal but she was happy. We had a great, eye-opening experience with buying a new car at Longo Toyota and I would not consider going anywhere else for my next new or used vehicle. And, I will tell all our friends the same. Actually, our mechanic was the one who recommended Longo Toyota and now I know why. . More
by Kevin
September 18, 2024
They didn’t take too long fixing my car. I am satisfied with their service. I am satisfied with their service. More
by Itzel
September 18, 2024
Outstanding service and customer care. Jeffery Tsao was superlative. Absolutely recommended! Longo clean, super efficient Jeffery Tsao was superlative. Absolutely recommended! Longo clean, super efficient More
by West
September 17, 2024
Jimmy at Longo restored our faith in Toyota with exceptional customer service! Thank you Jimmy!!! exceptional customer service! Thank you Jimmy!!! More
by Janamitchell2
Employees Worked With
