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Longo Toyota

El Monte, CA

4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

September 25, 2024

Longo Toyota provides excellent service to their customers and their service advisors are very professional. More

by jay from W Covina
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Longo Toyota responded

Thank you for the shout out Jay and we're humbled to serve you @ Longo Toyota

September 25, 2024

An excellent experience working with David Liu. From the moment I walked in, he was friendly, professional, and extremely knowledgeable about the vehicles. David was patient and took the time to un More

by liulh368
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

liulh368 responded

Thank you for the exceptional service at Longo Toyota! David Liu was fantastic in helping me find the perfect car, and I truly appreciate the transparency and professionalism throughout the process.

Sep 25, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review! We’re thrilled to hear about your excellent experience with David Liu at Longo Toyota. It’s great to know that his friendly demeanor, professionalism, and knowledge helped you find the perfect car. We take pride in providing exceptional service, and your feedback truly validates our efforts. Thank you for recommending us—your support means a lot! Enjoy what you drive

September 25, 2024

Easy make appointment and service done within timeframe and Noli provided explanation on car service results in details More

by peilin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Longo Toyota responded

Thank you for choosing our dealership for your recent service visit! We appreciate your trust in us and are glad to hear that you found the appointment process easy and that your service was completed within the expected timeframe. We’re also pleased that Noli was able to provide you with a detailed explanation of your car service results. Clear communication is important to us, and we’re glad you found it helpful. Hurry back - Team Longo

September 24, 2024

Very honest and clear with what my options were. Helped me figure out if I should get a hybrid or not and saved me money by leading me the right direction toward a really nice Toyota Corolla. Explai More

by jcbates327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Longo Toyota responded

Congratulations on your purchase! It’s great to hear that Jimmy took such good care of you. His honest guidance and clear explanations made the process easier, and it’s fantastic that you found a nice Toyota Corolla at a fair price. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new ride! Team Longo

September 24, 2024

I am so happy to attend you guys because you’re so amazing all time. Thank you for taking care of my Prius. More

by Francisco
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Longo Toyota responded

Thank you Francisco for the shout out on DealerRater - We're humbled to serve you - Team Longo Toyota

September 24, 2024

Excellent service from Wendy. Timely advice and updates on the progress of the car’s service More

by chanb561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Longo Toyota responded

Thank you for your kind review! We’re pleased to hear that Wendy provided you with excellent service and kept you updated on your car’s progress. Clear communication is important to us, and it’s great to know that it made your experience even better. Team Longo

September 23, 2024

Michael made the process so easy. I submitted all my paperwork via online ordering and when I got to the dealership, it was a breeze. Michael showed me the car and then we talked numb More

by jay.123j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Longo Toyota responded

Thank you for sharing your experience with us! We’re glad to hear that Michael made the car-buying process easy and enjoyable for you. It’s great that the online ordering streamlined everything and that he took the time to explain the features of your new RAV4. We appreciate your trust in us for this exciting upgrade and look forward to serving you again in the future! Team Longo

September 22, 2024

I had such a great experience purchasing my car through Longo. Fred is absolutely the best ! He has sold cars to my family members and friends over the years and we wouldn’t use anyone else ! More

by connygruendyke
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Longo Toyota responded

Thank you for sharing your wonderful experience with us! We’re thrilled to hear that your car purchase went smoothly and that Fred provided you with exceptional service. It’s fantastic to know he has built such a strong relationship with your family and friends over the years. We truly appreciate your loyalty and look forward to serving you again in the future! Team Longo

September 22, 2024

Quick to check in my car ! !! Friendly staff ! Kept me informed at all times regarding my car needs !! More

by Sjlopez24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Longo Toyota responded

Thank you for your feedback! We’re glad to hear that your check-in experience was quick and that our friendly staff kept you informed about your car’s needs. Providing excellent service and keeping our customers in the loop is our priority, and it’s great to know we met your expectations. Team Longo Toyota

September 21, 2024

I have been a customer of Longo Toyota since 2019. They have always provided the best service and I will continue to use Longo Toyota for our vehicles! Thank you! More

by Fourorion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Longo Toyota responded

Thank you for being a loyal member of the Longo Toyota family since 2019! We truly appreciate your trust in us and are thrilled to hear that you’ve consistently received the best service. Your satisfaction is our top priority, and we’re committed to continuing to provide you with outstanding care for all your vehicle needs.

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