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Longo Lexus

El Monte, CA

4.9
2,051 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,051 Reviews of Longo Lexus

October 23, 2022

Very satisfied with the customer service provided by the sales representative Eric Garcia . He was very honest and made me feel comfortable with my purchase More

by analy_campos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Oct 24, 2022 -

Longo Lexus responded

Thank you for your review on DealerRater, we're so honored to serve you and delighted Eric provided excellent service.

October 22, 2022

Longo Lexus have friendly staff, nice showroom, more selections, deliver what they promised and negotiable. More

by ncjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Oct 24, 2022 -

Longo Lexus responded

Thank you for your viewpoint and sharing with Longo Lexus & DealerRater. We're honored to serve you.

October 22, 2022

I’ve had several Lexus vehicles (RCF, RX, IS, LX) over the years and found Longo Lexus as an exceptional and professional dealership. They stand behind their sales and service even during the pandemic whe More

by Ericstuazon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez - Retail parts specialist, Jennifer Nam, Jackelyne Martinez
Oct 24, 2022 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU * for sharing your visit and experience with Longo Lexus | YELP. We're honored to serve you and Thank You for being the most important part of our business.

Oct 25, 2022 -

Ericstuazon responded

Keep up the good work Longo Lexus!

October 20, 2022

They are very fast service and friendly and kind . I will recommend my friends that go to this dealer. More

by Katie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Oct 21, 2022 -

Longo Lexus responded

Thank you Katie for the 5 STAR DealerRater review, we're honored to serve you - Team Longo

October 20, 2022

The work was completed efficiently. Frank Larusso, the service rep, was very helpful. The waiting area for customers was clean and refreshments were a help in passing time. More

by abmehta43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Oct 21, 2022 -

Longo Lexus responded

We're honored @Longo Lexus to serve you, Thank You for your kind words about one of our team members, Frank L. Hurry back - Team Longo

October 19, 2022

Edgar Anzaldo he was very courteous and very professional,. He very good take care of my car and he and his team fix the flat tire that has a nail and do it right way. He sent me text messages a More

by Alejandro.Segoviano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Oct 19, 2022 -

Longo Lexus responded

What a great way to start our day @ Longo Lexus Svc Dept. Thank you Alejandro for the shout out and more importantly the trust you have in our team. Make it a great day and hurry back - Team Longo

October 18, 2022

My trip to the dealer was quick and I was out by 1 1/2 hours. Jim gave me the information I needed. More

by acrazy1nurz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Oct 18, 2022 -

Longo Lexus responded

Thank you for the kind review posted on DealerRater...

October 17, 2022

Clean, excellent advisor. On time and very professional. Nice waiting room with good coffee and drink More

by ttotrakarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Oct 17, 2022 -

Longo Lexus responded

Thanks for the shout out on DealerRater, we know you have many choices when selecting a servicing dealer and we're honored you've chosen Logo Lexus. We're always here to take care of you and your auto needs.

October 17, 2022

They treat customers as a valued customer not as someone taking up their time until it’s time to go home. More

by Rhschlatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Oct 17, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater. From all of us @ Longo Lexus, we're honored to serve you and please enjoy what you drive. Team Longo

October 15, 2022

Very professional. Met all commitments. Will continue to use. When are the donuts coming back? More

by tgcassoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Oct 17, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater, we're honored @ Longo Lexus to serve you. We are uncertain of the time frame for the come back of donuts. In the mean time we hope you can enjoy the complementary coffee and drinks.

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