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Longo Lexus

El Monte, CA

4.9
2,048 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,048 Reviews of Longo Lexus

November 30, 2022

The service writer notified me of the status of my service every few minutes, he is very gentle and calm. He is a great asset to the company. More

by Marcelita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He is new to the company and I forgot his name, Clem Cisneros
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Nov 30, 2022 -

Longo Lexus responded

Thank you for the trust you have in our company and team - Happy Holidays!

Nov 30, 2022 -

Marcelita responded

👍

November 30, 2022

Always had good experiences when maintenance services requested. Comfortable waiting room with plenty choices of snacks and hot/cold beverages More

by shaolingc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
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Nov 30, 2022 -

Longo Lexus responded

Thank you for the trust you have in our dealership & team. Happy Holidays!

November 24, 2022

Great service. Easy to make last minutes appointment. Free Uber service for pick up which is great . More

by Lamcecil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 25, 2022 -

Longo Lexus responded

Thank you for sharing your experience with Longo Lexus and DealerRater. We're honored to serve you - Happy Holidays

November 23, 2022

Fast service and good communication. Also was able to drop off car on a Sunday. More

by Jessicac21_hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
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Nov 23, 2022 -

Longo Lexus responded

Thank you for your feedback on DealerRater regarding your service visit. We're honored to serve you - Team Longo

November 23, 2022

Professional, fast and convenient. No issues no problems. The pricing was the best. I really More

by daisycc03
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Parada
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Nov 23, 2022 -

Longo Lexus responded

We want to say THANK YOU for entrusting David and the team with your auto care needs - Happy Holidays

November 22, 2022

Longo Lexus personnel are Very friendly, attentive, thorough. Sometimes expensive, other times not. I appreciate Robin Ho and the crew More

by Sekovall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
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Nov 22, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and delighted to read of the ongoing care provided by Robin and the Svc team @ Longo Lexus. Happy Holidays & hurry back

November 16, 2022

Courteous, friendly service. They did everything we asked in a timely manner. They even washed the car which had seal from a rock hole More

by JclemanJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
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Nov 16, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - we wish your the Merriest of Holiday and please hurry back

November 16, 2022

Always have great service. Tony Minarto is great and I recommend calling him if you were interested in purchasing a Lexus! More

by Jennifer M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto, Rene Reynoso
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Nov 16, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus, please have the Merriest of Holidays in your brand new Lexus - Woot Woo

November 14, 2022

The dealership is always clean and organized. The service writer, Francis S. , is always courteous, professional, and on time with status updates. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
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Nov 14, 2022 -

Longo Lexus responded

We delighted to read of the caring attention provided by Francis and the Svc team @ Longo Lexus. Make it a great day!

November 12, 2022

Customer service is great! Mr. Man did a great job in taking care of my car. More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Nov 14, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater - Team Longo

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