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Longo Lexus

El Monte, CA

4.9
2,048 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,048 Reviews of Longo Lexus

December 17, 2022

Our service rep Francis is always very helpful and provides great service. Thank you, Armando Sandoval More

by Armdoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Dec 19, 2022 -

Longo Lexus responded

Thank you Mr. Sandoval for the kind posting and we're honored to serve you - Team Longo

December 14, 2022

Very friendly, helpful and accommodating… Thanks Lexus! Keep it up! More power and God bless! More

by cianmylove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Edgar Anzaldo, Rene Reynoso
Report | Print
Dec 14, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

December 14, 2022

Thanks Longo Lexus service, we had a great experience, they are professional, and prompt, thorough. More

by Carol
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Dec 14, 2022 -

Longo Lexus responded

Thank you Carol for the kind posting and we're honored to serve you - Team Longo

December 14, 2022

I Took my car in for regular maintenance, I mentioned a noise my pedal was making when in use that I wanted them to follow up on. Glad I did my car needed a repair and fortunately it was covered under warr More

by CeeGee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Dec 14, 2022 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and we're honored @ Longo Lexus to handle your auto care needs. Please have the Merriest of Holidays and hurry back

December 11, 2022

Daniel Castaneda & John Yang are provide great service. I truly appreciate them help. Thank you! More

by Kam Kou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Dec 12, 2022 -

Longo Lexus responded

Thank you for your DR review and the trust you have in our company - Happy Holidays - Team Longo

Dec 12, 2022 -

Kam Kou responded

Thank you Daniel Castaneda & John Yang are provide great service!

December 10, 2022

Was helped by service rep james and was very helpful and super professional making my experience with them hassle free More

by Jacky xiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James dahlstein
Report | Print
Dec 12, 2022 -

Longo Lexus responded

We're delighted to read of the caring attention provided by James and the Svc team @ Longo Lexus - Happy Holidays Jacky and please hurry back

December 10, 2022

Respectful knowledgeable, nice crew patience with customers, all of the above 5- 10 starts goog joj More

by Lizagsipin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuyur Finance Manager, Victor Reyes
Report | Print
Dec 12, 2022 -

Longo Lexus responded

Thank you for all the trust you have in our dealership | team and please enjoy what you drive - Team Longo

December 09, 2022

This is the best dealership in LA county compared to others and thanks to the amazing customer service provided by Mr. Dahlstein, James to me. Will keep visiting in the future. More

by shidoudou
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dahlstein, James
Report | Print
Dec 09, 2022 -

Longo Lexus responded

What a great way to start off our Friday @ Longo Lexus - Thank you for the kind posting and please have the Merriest of Holidays - Team Longo

December 09, 2022

The dealership and the technicians are all very helpful. Also, I really appreciate Man Wang. He always provides excellent service More

by Rossbk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Dec 09, 2022 -

Longo Lexus responded

Thank you for the kind posting & Happy Holidays - Team Longo

December 09, 2022

I left my notebook, jacket and my bag in the trunk of the loaner car. service crew found it and returned everything back to me! Thank you so much for your honesty!! 😊 More

by GeneF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service crew were awesome! Plenty of drinks available. 😊, Jim Palmer
Report | Print
Dec 09, 2022 -

Longo Lexus responded

Happy Friday Gene - Your experience and trust is so important to all of us @ Longo Lexus and we're honored to serve you - Happy Holidays and hurry back

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