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Longo Lexus

El Monte, CA

4.9
2,043 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,043 Reviews of Longo Lexus

April 21, 2023

I really love the online car buying at your dealership; the final process is smooth and quick. The price is transparent. I’ll definitely come back whenever I need a new car. More

by Gladiolus101103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Huang, Kelvin Huang
Apr 21, 2023 -

Longo Lexus responded

Welcome to the Longo Family, we're honored to serve you.

April 21, 2023

I had an amazing experience with. James and George. I will forever be a Lexus owner and purchase I only from Longo Lexus. More

by Nadnul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George King, James Nguyen, Raymond Zhao
Apr 24, 2023 -

Longo Lexus responded

Thank you for the kind posting and we're honored to serve you -Team Longo

April 20, 2023

Man Wong is an outstanding service advisor! He and the Lexus staff are professional in every way. More

by britt McConnell
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 20, 2023 -

Longo Lexus responded

We're honored to serve you, thank you for entrusting Man with your auto care needs - Team Longo

April 20, 2023

Excellent cars, customer services, excellent maintenance. Staff are professional, friendly, well-trained and are attentive to customers needs and wants. More

by Rose Gucayane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Apr 21, 2023 -

Longo Lexus responded

Thank you for the rating and review.

April 19, 2023

Excellent customer service provided by Gary Littleton in sales and Joshua Villalobos a delivery specialist. They were both very helpful and professional. The transaction was seamless and transparent. One of More

by Abraham K
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua Villalobos , Gary Littleton
Apr 19, 2023 -

Longo Lexus responded

We're excited for you Abraham! Thank you for your feedback and the 5 Star review regarding your car buying experience. Gary and team are honored to serve you. Welcome to the Longo Family

April 19, 2023

Great service, loaner, need to put more soda and fruit and donuts in the morning at waiting area. More

by It2garcia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Parada, James Dahlstein
Apr 19, 2023 -

Longo Lexus responded

Thank you for the 5 Star review on DealerRater. Your feedback has been noted regarding the amenities.

April 19, 2023

Beau Ly always impress me! Always given a topnitch service. I really appreciate him as well as Jaoquin and the rest of the Longo Lexus Team! Such a friendly environment!! Keep More

by Reeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin! , Beau Ly
Apr 19, 2023 -

Longo Lexus responded

Thank you for entrusting the team at Longo Lexus with your auto care needs. Beau is honored to serve you, make sure to call him with any questions.

April 19, 2023

The customer service was outstanding, and the service was exactly what I was looking for, polite and friendly. Detailed, specific, and honest. Everyone I spoke with provides excellent customer service, and t More

by Pink_dim_sum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Victor Zeng, Ian Clubb, David Parada, Frank Lorusso
Apr 19, 2023 -

Longo Lexus responded

Thank you for entrusting Victor | Team at Longo Lexus with your auto care needs, enjoy what you drive.

April 19, 2023

Service department has been great dealing with. Easy in and easy out. Everyone is friendly More

by May Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Apr 19, 2023 -

Longo Lexus responded

We're honored you stopped by and delighted to read you had an excellent experience - Team Longo

April 17, 2023

First great buying experience at a dealership! All went so smoothly. A very pleasant experience. More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Apr 17, 2023 -

Longo Lexus responded

Welcome Linda to the Longo Lexus Family and please enjoy what you drive

Apr 17, 2023 -

Linda responded

Thank you

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