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Longo Lexus

El Monte, CA

4.9
1,899 Reviews
Call Dealership (626) 652-3381
View Awards

3530 Peck Rd

El Monte, CA

91731

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1,899 Reviews of Longo Lexus

June 08, 2023

Always answer all my questions and concerns. Been going there many years. Helpful and knowledgeable. More

by ladym206
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jun 08, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus Svc Dept and we're honored to serve you

June 07, 2023

Very efficient, customer service oriented and everything I could ask for in a dealership. I have been purchasing my vehicles from Longo Lexus and Longo Toyota for as long as I can remember!! More

by #1Happycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
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Jun 07, 2023 -

Longo Lexus responded

Thank you for taking time out of your day to share with others who follow DealerRater about your service visit @ Longo Lexus. We'll make sure Michael receives a copy of this posting, it's certainly going to make his day.

June 06, 2023

Excellent . .associates always helpful and professional. Always very clean and comfortable establishment. Offers refreshments while you wait along with television More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, David Parada
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June 05, 2023

Good service and detailed explanation And professional technology, Let my car be properly taken care of. More

by RJHou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho, Matthew Yeung, Kelvin Huang
Report | Print
Jun 05, 2023 -

Longo Lexus responded

Congratulations from Longo Lexus

June 04, 2023

Very happy with their work! Always on time and very friendly staff. Keep up the good work! More

by aliciaiba2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Jun 05, 2023 -

Longo Lexus responded

Thank you for your rating and review - Team Longo

June 04, 2023

Excellent service! Advisor John Yang is very knowledgeable and friendly, he helped me to get a loan car so I can still have a car to drive while they are doing the repa More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Jun 05, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and happy knowing the service team took wonderful care of you

June 02, 2023

efficient, helpful. Clean waiting area. Rudy listened to my concern and got my cat ready in time for me to pick up my girls. More

by jong.elaine
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Rodolfo Ayala Jr.
Report | Print
Jun 02, 2023 -

Longo Lexus responded

Thank you for your rating & review - Team Longo Lexus

June 02, 2023

Great response time and great customer service. I have been using longo for the past 35 yrs. More

by Danar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jun 02, 2023 -

Longo Lexus responded

That's wonderful and here's to another 35+ year with Longo Lexus

May 31, 2023

Longo Lexus is my favorite dealership. The employees are always courteous, helpful and professional when I take car in for service. More

by larry.poston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
May 31, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo

May 31, 2023

Very nice service area. I was greeted and taken care of immediately. Great service. Will definitely come back More

by anhdoan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
May 31, 2023 -

Longo Lexus responded

Thank you for your posting on DealerRater and happy knowing Jim Palmer and the Svc team @ Longo Lexus took wonderful care of you as you deserve only the best.

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