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Longo Lexus

El Monte, CA

4.9
1,899 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,899 Reviews of Longo Lexus

November 03, 2023

I had a few things that needed immediate attention but I couldn’t seem to get the car in for the 8,000 mile warranty. From the start to the finish Longo Lexus speaks luxury and care for it’s customers. Man More

by George Kilroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Nov 04, 2023 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and we're so honored to serve you - Team Longo Lexus

November 02, 2023

Great service and nice workers. Very patient with us and lets us take our time. Going back and forth with the packages and was able to answer all the questions. Recommend coming to More

by alexwu921
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay
Nov 02, 2023 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your auto needs. Welcome to the Longo Family!

November 02, 2023

Longo Lexus made my car buying experience easy and stress free. Cynthia Ibanez was great to work with in getting my purchase done! She is friendly, professional, knowledgeable, and helpful; I couldn't have a More

by ray.uyemura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Ibanez, George King
Nov 03, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus we're honored to serve you. Keep spreading the word about Cynthia | Longo Lexus we can never have enough business.

November 01, 2023

The staff are all very courteous and kind. Facility is very clean and accommodating. Coffee is good as well More

by tonynlou1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Nov 02, 2023 -

Longo Lexus responded

Thank you for sharing your feedback with DealerRater and Longo. We're honored to serve you!

October 27, 2023

LONGO Lexus has an incredible customer service, because they exceeding guest expectations, and always do everything right from the beginning. More

by Alejandro.Segoviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Oct 27, 2023 -

Longo Lexus responded

Thank you Alejandro for being the most important part of our business - Team Longo Lexus

October 27, 2023

This was a great experience in my first time with this crevice, great personal everything More

by Madf73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Oct 27, 2023 -

Longo Lexus responded

Welcome to the Longo Lexus family and we're honored to have earned your trust... Have a great weekend.

October 26, 2023

I can't say enough good things about this dealership. From the purchasing my Lexus six years back and taking my car for its routine service. The personnel is so helpful and welcoming, and they all truly More

by Linda.carrillo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Edgar Anzaldo
Oct 26, 2023 -

Longo Lexus responded

We know how important it is to keep your investment (car) in tip-top condition and everyone @ Longo Lexus is honored you've selected us to handle your auto care needs. We'll make sure Kelly receives a copy of your posting, it's certainly going to make his day.... Hurry back!

October 26, 2023

Our experience with Longo were easy and no hassle. Excellent and efficient services Happy return customer More

by Niem Huynh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda hur, Sergio Orozco
Oct 26, 2023 -

Longo Lexus responded

Thank you Niem for your posting on DealerRater and welcome back to Longo Lexus

October 25, 2023

I will only buy cars and get service from Longo Lexus! They treat you with respect and are very detailed in explaining service, price, etc More

by kungfucathy152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Oct 25, 2023 -

Longo Lexus responded

We want to THANK YOU for your loyalty. We're honored you have chosen Longo Lexus for all your auto care needs. Team Longo

October 22, 2023

They did the best they could to cater to my needs and wants, and I got the best deal ever. More

by Lola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Oct 23, 2023 -

Longo Lexus responded

Thank you for sharing your feedback and review with DealerRater. Congratulations on your new vehicle - Longo Lexus

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