Longo Lexus
El Monte, CA
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1,899 Reviews of Longo Lexus
I had a few things that needed immediate attention but I couldn’t seem to get the car in for the 8,000 mile warranty. From the start to the finish Longo Lexus speaks luxury and care for it’s customers. Man couldn’t seem to get the car in for the 8,000 mile warranty. From the start to the finish Longo Lexus speaks luxury and care for it’s customers. Man Wong was my go-to interface with the dealership repair shop. Normally Intake all my cars to Glendora Import Service but Lexus has a wonderful service program. Very impressed with the personal care through Mr. Wong who was class and intelligence as a representative of Longo Lexus. It really does make all the difference in the world when it comes to a first rate repair shop. Thank you Man Wong and the entire team here! More
Great service and nice workers. Very patient with us and lets us take our time. Going back and forth with the packages and was able to answer all the questions. Recommend coming to Very patient with us and lets us take our time. Going back and forth with the packages and was able to answer all the questions. Recommend coming to this Lexus dealer More
Longo Lexus made my car buying experience easy and stress free. Cynthia Ibanez was great to work with in getting my purchase done! She is friendly, professional, knowledgeable, and helpful; I couldn't have a free. Cynthia Ibanez was great to work with in getting my purchase done! She is friendly, professional, knowledgeable, and helpful; I couldn't have asked for a better Longo representative! I highly recommend Longo Lexus and tell Cynthia Ray sent you! More
LONGO Lexus has an incredible customer service, because they exceeding guest expectations, and always do everything right from the beginning. they exceeding guest expectations, and always do everything right from the beginning. More
I can't say enough good things about this dealership. From the purchasing my Lexus six years back and taking my car for its routine service. The personnel is so helpful and welcoming, and they all truly From the purchasing my Lexus six years back and taking my car for its routine service. The personnel is so helpful and welcoming, and they all truly understand customer service. It's in the details, the waiting areas with computers and televisions, coffee, water bottles, and even sodas to appeal to all differing preferences. I came recently and Kelly Yang was my service advisor and I appreciate the transparency of understanding what items were needed and why, it's nice to truly understand what is being done with my car versus going blindly. I will continue to remain a loyal customer. More