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Longo Lexus

El Monte, CA

4.9
2,061 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,061 Reviews of Longo Lexus

March 10, 2024

Longo Lexus, Edgar Anzaldo is an outstanding service advisor, patiently explains his recommendations, returns phone messages, courteous, updates progress, and knowledgeable. More

by David Gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Mar 11, 2024 -

Longo Lexus responded

We know you have many choices where to services your vehicle and we're humbled to have been selected @ Longo Lexus. Have a wonderful week and hurry back Mr. Gee

March 10, 2024

Longo Lexus is such a trustworthy business. The service department does an outstanding job every time I visit! More

by N.slattery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Mar 11, 2024 -

Longo Lexus responded

We cannot wait to share this posting with Man Wong @ Longo Lexus Svc Dept. this is certainly going to make his day. Hurry back

March 09, 2024

Eric got us started with ease. Anthony took care of us with all the finance part. Robert capped the day with setting us up with insurance. All three gentlemen provided fantastic se More

by JohnK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Robert, Eric Kim
Mar 11, 2024 -

Longo Lexus responded

You've certainly named a few of our rockstars @ Longo Lexus (Eric, Anthony & John). From all of us @ Longo, enjoy what you drive

March 07, 2024

Efficient check in process. Friendly staff. Nice and clean waiting area with coffee and snacks. Service advisor gives good estimate on time it takes to complete the job. More

by CHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Mar 07, 2024 -

Longo Lexus responded

Thank you for the shout out on DealerRater, we're honored to serve you. Team Longo Lexus

March 06, 2024

Everybody is friendly and professional. The service center , the grounds and the new car showroom are immaculate. The snacks are appreciated. My service writer was Beau. He kept me appraise More

by K. Forcier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Mar 06, 2024 -

Longo Lexus responded

What a great way to start off our day @ Longo Lexus and we'll make sure to send a copy over to Beau, this will certainly make his day. Hurry back - Team Longo

March 06, 2024

Excellent service! Great ambience. Denis was our sales rep, he is awesome, I recommend him if you are looking to buy a new car! More

by farc0302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo, Rene Reynoso
Mar 06, 2024 -

Longo Lexus responded

Congratulations from all of us @ Longo Lexus and please enjoy what you drive

March 05, 2024

Nice place, nice people nice food clean bathroom. Very helpful employees good coffee. Easy to deal people More

by jjbenico_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Mar 05, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and happy the team took wonderful care of you. Team Longo

March 04, 2024

It was my first encounter and all team members were friendly knowledgeable, and efficient Overall great experience. More

by arianayanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 04, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus for your auto care needs.

March 04, 2024

Had the best dealership experience. Marc was very knowledgeable and a straightforward salesman. Picking up my car was fast and easy. Would definitely buy from Longo Lexus. More

by Mohsdef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Fata
Mar 04, 2024 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. Enjoy and thank you for sharing your experience online. Team Longo

March 03, 2024

I am very happy with the service provided at Longo Lexus. They are professional and stayed on top of a service request. I will contact them again, should the need arise. Matthew was wonderful! More

by Tony Le
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Phu, Matthew Yeung, Vivian Tan
Mar 04, 2024 -

Longo Lexus responded

Thank you Mr. Le for sharing with others online about your most recent sales experience at Longo Lexus. We're honored to serve you and congratulations on your new vehicle.

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