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Longo Lexus

El Monte, CA

4.9
1,990 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,990 Reviews of Longo Lexus

April 29, 2018

I wish all the sales guy like him! I wish all the sales represantative like David, the service is great, for sure I will continue with Longo Toyota, especially with David. Also will rec More

by Benk Joseph Winata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cheung
Apr 30, 2018 -

Longo Lexus responded

Good Afternoon Benk Joseph Winata - it's Longo Lexus wanting to say THANK YOU so much for sharing your experience. I will make sure that David receives a copy of this review. Welcome to the Longo Family! Kary Loefler Guest Relations Director

April 29, 2018

5 Star Experience!!! My car purchase experience at the Longo Lexus dealership was pretty satifying, the sales person that took care of me was David Cheung, he was always s More

by carl23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cheung
Apr 30, 2018 -

Longo Lexus responded

Good Afternoon & Happy Monday carl23 My name is Kary Loefler, Guest Relations Director for Longo Lexus. I just wanted to thank you for posting your experience on DealerRater. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Lexus/David for your car care needs. Congratulations once again! Kary Loefler Guest Relations Director Longo Lexus D: 626.580.6057

April 29, 2018

Great overall experience! Jason provided great customer service and did everything he could to provide me with the best deal. He made me feel comfortable to ask questions and w More

by Dcapero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Liu
Apr 30, 2018 -

Longo Lexus responded

Happy Monday Dcapero - It's Longo Lexus wanting to say THANK YOU so much for this awesome posting on DealerRater. I'm so delighted to read of the caring attention provided by Jason and the team. Enjoy your Lexus & make it a great day! Team Longo

April 29, 2018

Awesome Sadie Ching was beyond helpful, informative, and friendly. I highly recommend her and the dealership. I will definitely return back for future purc More

by Lexus2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadie Ching
Apr 30, 2018 -

Longo Lexus responded

Happy Monday Lexus2018 - From all of us here at Longo Lexus we are so excited for you Woot Woo - Nice Job! Thank you also for giving Sadie a shout out on the DealerRater platform- I'll make sure she receives a copy of this review, I know this will make her day, it certainly has made mine. Make it a great day and welcome to the Longo Lexus Family! Kary Loefler Guest Relations Director

April 28, 2018

Very satisfactory service and courtesy from George Kantanto. I was directed to George Kantanto by Ali Adnan in FInanace dpt at Longo Toyota . I must admire the friendly approach he has towards his customers. He More

by RohiniNX300RX350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter in the accounts department. He is very cooperative. Provided lot of information to our clarifications. Very friendly, George Kantanto, Leonardus Subroto
Apr 28, 2018 -

Longo Lexus responded

Happy Saturday RohiniNX300RX350 My name is Kary Loefler, the Guest Relations Director for Longo Lexus. I wanted to take this opportunity to personally thank you for choosing our dealership to handle your car care needs. I know a great amount of care goes into choosing a dealership and your decision reaffirms our belief in the old fashioned way of doing business “Being here for our guests”. We understand the importance of having good people representing our company and we are very fortunate, to have George / Leo on our team. In behalf of Longo Lexus, we all certainly appreciate your efforts in recognizing our team members and that you thought highly enough of their services that you wanted to share your experience with others. Thank you again for being the most important part of our business. Kary Loefler Guest Relations Director Longo Lexus D: 626.580.6057 E: kary.loefler@longotoyota.com

April 28, 2018

The best place A nice place . Very good Customer service, Tony Minarto really really help you to get a good deal . He so funny and nice,choose him . More

by bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Apr 28, 2018 -

Longo Lexus responded

Thank you so much for the DealerRater shout out! Make it a great day Team Longo

April 28, 2018

Warm and accommodating! I was nervous going in to get a certified pre-owned, but Sadie made the experience feel like a breeze. She was very personable, and went out of her wa More

by Gia8108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadie Ching
Apr 28, 2018 -

Longo Lexus responded

Thank you for entrusting Longo Lexus / Sadie with your car care needs. Make it a great day and enjoy your weekend in your amazing Lexus. Team Longo

April 28, 2018

Great Service and very kind Victor was very gracious and very thorough. He didn’t make me feel pressured and he explained everything to me so I can make the proper decision. He r More

by cgubando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Apr 28, 2018 -

Longo Lexus responded

Good Morning cgubando - it's Longo Lexus wanting to thank you for the shout out! We know you have many choices when selecting a brand/dealer and we're all very honored. Have a great weekend! Team Longo

April 28, 2018

Got my dreammmmmmm car!!! From start to finish Sadie was great!!! She was very helpful, informative and honest! I love my 2018 GS 350! White with Red Interior! ??🤩💯😍 Thanks More

by Carmenturner28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadie Ching
Apr 28, 2018 -

Longo Lexus responded

We LOVE * LOVE * LOVE that you got your dream car!!!!!! So excited for you. Hi my name is Kary Loefler, Guest Relations Director for Longo Lexus. I'm so delighted to read of the caring attention Sadie provided. Hey make it a great day and hurry back! Kary

April 28, 2018

Great experience Sadie helps us secured this great nx300. The entire process is great, simple. This is the great service and exactly what we are looking for. More

by Kingofhills2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadie Ching
Apr 28, 2018 -

Longo Lexus responded

Good Afternoon Kingofhills2002 - it's Longo Lexus wanting to say CONGRATULATIONS on your purchase. I'm happy to know that Sadie took wonderful care of you. Make it a great day Team Longo

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