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Longo Lexus

El Monte, CA

4.9
2,043 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,043 Reviews of Longo Lexus

February 08, 2022

Excellent service as always!I always receive the best service here. I drive from far just for their service dept. More

by Qbnqueen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hieu Le, John Yang
Feb 08, 2022 -

Longo Lexus responded

Thank you so much for all the kind words you've mentioned in your review and please know how honored we are to serve you. Team Longo

February 08, 2022

Rudy is great! He was friendly and courteous and professional. He took the time to explain everything in detail. Would highly recommend him. More

by Rhelm2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Man Wong, Edgar Anzaldo
Feb 08, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your servicing needs. Make it a great day and hurry back - Team Longo

February 07, 2022

The agent was very helpful Reset my clock. Wait time is The agent was very helpful Reset my clock. Wait time is shorter Than estimate. I am happy with the service More

by Annie.lim333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Feb 07, 2022 -

Longo Lexus responded

Thank you for the wonderful review on DealerRater and we're honored to serve you - Team Longo

February 07, 2022

Very accommodating staff and clean environment. Francis was so nice to take care of what my care needs More

by Joy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Feb 07, 2022 -

Longo Lexus responded

We're honored to serve you and have a wonderful rest of your week - Team Longo

February 07, 2022

Excellent purchasing experience with honest workers and no upcharge! I would not go to any other dealer after this experience. It is impossible to find a dealer that does not try to upcharge you during More

by Okita240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen
Feb 07, 2022 -

Longo Lexus responded

Thank you for bringing a smile to our faces @ Longo Lexus - We know you have many choices when selecting a brand | dealer and we're all very honored you've chosen Longo | Anthony to handle your car care needs. Enjoy what you drive and welcome to the Longo Family

February 06, 2022

I have used this dealer for 15 years. I would not go anywhere else. Always puts there customers first. They take there time explaining the issue. More

by ylo3333@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Feb 06, 2022 -

ylo3333@aol.com responded

I have used this dealer for 15 years. I would not go anywhere else. Always puts there customers first. They take there time explaining the issue.

February 05, 2022

Francis Saldana provided great customer service as always and the primary reason I keep bringing my car back to Longo Lexus for servicing. Francis has earned my trust since I first brought my NX in for servi More

by Peter D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Feb 09, 2022 -

Longo Lexus responded

We couldn't agree with you more about Francis, he's certainly one of the many reasons why Longo is Longo. Make it a great day and THANK YOU for being the most important part of our business. Team Longo

February 04, 2022

John is a very nice guy,, and gave me very good feeling John is a very nice guy,, and gave me very good feeling 👍Very good service and very helpful More

by lagd6911@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Feb 04, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus and please know how honored we are to serve you

February 04, 2022

Thank you for a quick and easy maintenance visit and Keeping us updated by text messages. More

by Plsanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Feb 04, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and honored to serve you - Team Longo

February 04, 2022

Excellent customer service. Always on time. Good job. I will recommend this dealership to my friends. More

by Cris.salinas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Feb 04, 2022 -

Longo Lexus responded

We're honored to serve you and have a wonderful weekend - Team Longo

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