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Longo Lexus

El Monte, CA

4.9
2,044 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

March 16, 2022

They have a huge and clean waiting area. It is very organized. Employees are very helpful. More

by ariel
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Mar 17, 2022 -

Longo Lexus responded

Thank you for the kind message and we're honored to serve you - Team Longo

March 16, 2022

Friendly excellent service I received from your employees especially service consultant Mr. Beau Ly . Thank you 🙏 ! More

by m_tzeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Mar 17, 2022 -

Longo Lexus responded

Thank you for the 5-Star DealerRater posting - Team Longo

March 16, 2022

The maintenance service was good and quick. Issues communicate effectively, and giving recommendations and solutions. More

by Ohoyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Mar 17, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

March 16, 2022

Exceptional service. Everyone I encountered was professional and courteous. All details of my purchase were explained completely and I never felt rushed. Sergio Orozco is More

by jkorosel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Villalobos, Sergio Orozco
Report | Print
Mar 16, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU, for being the most important part of our business. Team Longo

March 14, 2022

Edgar Anzaldo did a great job. When I went to see him he did what is needed to be done . Took care of me and my car .Great job Edgar and Ted. More

by carmel651
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted, Edgar Anzaldo
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Mar 14, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and honored to serve you - Team Longo

March 14, 2022

The experience for our Lexus service was great! Jim setup our appointment and everyone was courteous and the work was done in a timely manner. Thanks! More

by Lexus
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Mar 14, 2022 -

Longo Lexus responded

We're delighted to read of the caring attention provided by Jim and the team @ Longo Lexus. Make it a great day and hurry back!

March 14, 2022

It was a great service thanks to Michel chico very helpful I truly recomend Kongo lexus More

by jornelas52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Mar 14, 2022 -

Longo Lexus responded

Please know how honored we are to serve you -Team Longo

March 14, 2022

Excellent sales, finance, and support staff. LINDA HUR and NURUL CHOUDHURY were awesome and provided onderful customer service. More

by ajwms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LINDA HUR, NURUL CHOUDHURY
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Mar 14, 2022 -

Longo Lexus responded

We're so delighted to read of the caring attention both Linda and Nurul provided during your visit @ Longo Lexus. Enjoy what you drive and welcome to the Longo Family

March 13, 2022

The waiting area is clean and big which allows some distancing among customers. The employees are respectful and accommodating. More

by Pickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Mar 14, 2022 -

Longo Lexus responded

Thank you for all your acknowledgments and we're honored to serve you - Team Longo

Mar 15, 2022 -

Pickle responded

You are welcome. We'll be back next year.

March 13, 2022

The waiting room was big and comfortable, staff were courteous, the job got done sooner than expected. More

by abertset57
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Mar 14, 2022 -

Longo Lexus responded

Thank you for the 5-Star posting about your service visit @ Longo Lexus - Have a great rest of the week and hurry back - Team Longo

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