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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

April 03, 2022

It was easy to get an appointment on a short notice and Eric Rasmussen was. Dry helpful with regards to my issue on my Lexus. More

by Peach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rasmussen
Apr 04, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your servicing needs and hurry back

April 01, 2022

Great experience! great customer! They took care of all my vehicle. An they finished it up quick.. More

by sgunatilake1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Apr 02, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs

April 01, 2022

Michael Chico did a great job. Was very professional and pleasant to speak to about our issues. More

by Oscar Montezuma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes, Michael Chico, Gerardo Ayala
Apr 01, 2022 -

Longo Lexus responded

We're honored to serve you and make sure you hurry back - Team Longo

April 01, 2022

Got an appointment quickly for the work needed. They took the car right in. The service manager was excellent. Answered all of my questions and did not try to update me on anything. I was in and ou More

by Edwhinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 01, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs. Make it a great day and hurry back

March 31, 2022

Excellent service - Rodolfo A. is a great guy and is definitely someone I would recommend going for any questions or concerns! More

by jeanetterivera25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Apr 01, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs.

March 30, 2022

I had a pleasant experience. Staff was nice and the service advisor was knowledgeable. The loaner vehicle was very much appreciated. Didn’t expect them to wash my car after servi More

by The Serg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Mar 30, 2022 -

Longo Lexus responded

We're honored to serve you and please make sure you hurry back - Team Longo

March 30, 2022

Process is easy and efficient, staff members are friendly and being respectful. Wait time is not long. More

by gyeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Mar 30, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - we're so honored to serve you

March 29, 2022

Great care and service especially from Francis Saldana as always- feel like people care about me More

by raypearl2dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Mar 29, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs - make it a great day and hurry back - Team Longo

March 29, 2022

They came with flatbed pick-up service. Friendly attendant who helped pick up my car and drop off a loaner. I recommend them without hesitation. More

by michaellouise20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Mar 29, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for entrusting the team @ Longo Lexus with your servicing needs.

March 28, 2022

When I picked up the no service advisors were available to talk about the services More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Mar 28, 2022 -

Longo Lexus responded

Please know your service consultant is always here to answer any of your question in-person, text mesg and or phone call. Please do not hesitate to contact Rene Reynoso, he's here to listen D: 626.580.6261 E: rene.reynoso@longolexus.com

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